Trek Bicycle Castro Valley Googlemaps

   609 Reviews
3318 Village Dr
Castro Valley, CA 94546
510-881-5000
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Recent Reviews:


Product and services are top notch
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The service. The young man was not thrown off by me bringing in wheelchair wheels and tires to be put on. He wasn’t sure he could do it but accepted the challenge cheerfully and sure enough he was able to do it. Lots of places, and even one of the other employees there, immediately say no, but not him. He worked it out and completed the job. He is an employee to be valued and a great ambassador for your company.
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Friendly and helpful staff.
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Great staff in Castro Valley.
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Outstanding service. Knowledgable staff.
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Service staff able to fix a flat tire while I waited- most gratefully!
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Trek Bicycle is the best place to go in the East Bay. Friendly and knowledgeable about all aspects of Bicycling.
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I’m new to the sport. The moment i walked in, i was greeted with impeccable service and the staffed answered any of my questions and made recommendations to get me started.
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Great service!
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Joe was really great to work with. He was super helpful and made it easy to make decisions.
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The staffs very knowledgeable.
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Nice clean and well stocked shop with a great selection of Trek bikes and a very helpful staff.
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Great staff, especially the lady
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Well, I have one concern. I donated a mountain bike to your bike refurbish program for needy kids and truly got no thank you at the time I brought the bike in. It was very odd to say the least that there was what felt like no appreciation to be given a bike I had purchased from your shop years earlier. Perhaps you have no idea how far a small sign board in a corner would go to goodwill and free advertising? You could post a list of donor names and hold a small drawing for the donors twice a year Not much more to write.
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I’ve only been in the store once and that was to purchase a specific item. With that said, a staff member immediately came over to greet my son and I. She asked if we needed any help, listened to us and then made recommendations. She even gave us a discount. We got what we came for and we’re happy.
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New bikes , and service. Quality bikes, and great people.
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Great service & quick response..
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Friendly and knowledgeable staff who explain what is needed and provide options to consider.
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Awesome service that kept me posted and well informed. Very reasonable rates too.
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I normally don't do or believe in surveys..but in this case I value the fine service this shop has provided.thanks
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