I simply loved the repeated offer of assistance by 100% of staff!!!!
Also very knowledgeable and equally knowledgeable!!!
I will be returning for the very spirit of employees!
I am one more than satisfied customer !!!
I will be returning!!
Great customer service and focus. Willing to provide service to fix smaller issues when you walk in with your bike. Very knowledgeable about all things related to billing. Dan, Brian and Chris are fantastic!
great friendly fast convenient services. no one is trying to take me for a ride in terms of getting more income for your business. they charge me what I truly need and not take advantage of me.
The location of the store is great, easy access from home and office. And Trek has been making great products forever so I don't feel like I need to do a lot of research or comparison shopping before heading to the store. But the best part of this shop - and any bike shop for that matter - is the team of people who work there, who make you feel like your business is appreciated and important.
The staff was incredibly kind, knowledgeable, and they were able to complete my repairs ahead of schedule. I would absolutely refer others to them and return for any future needs.
Rachel was a total professional from sales approach to product knowledge. A very good shopping experience due to her and the friendly staff at the store.