Trek Bicycle Chapel Hill Googlemaps

   2526 Reviews
243 S Elliott Rd
Chapel Hill, NC 27514

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Recent Reviews:


I simply loved the repeated offer of assistance by 100% of staff!!!! Also very knowledgeable and equally knowledgeable!!! I will be returning for the very spirit of employees! I am one more than satisfied customer !!! I will be returning!!

Great staff friendly good communications. Lovely store layout. East parking and access.

Availability of parts for older frames

Customer service and products available

Personalized service

Best bike shop we’ve used. Trek has been good for us since 1978. Having an official store here in Chapel Hill is great

Everyone was very nice and patient with my son explaining the best to do with his bike.

Amazing! The person I worked with, Dan, was incredibly helpful!

Salesperson was very good

Great customer service and focus. Willing to provide service to fix smaller issues when you walk in with your bike. Very knowledgeable about all things related to billing. Dan, Brian and Chris are fantastic!

Very professional. Got my bike with 4500 miles back to acting like new.

Friendly informative service. Did not apply high pressure sales but instead listened to our needs and questions and offered appropriate advice.

great friendly fast convenient services. no one is trying to take me for a ride in terms of getting more income for your business. they charge me what I truly need and not take advantage of me.

Very helpful. Quality products.

The location of the store is great, easy access from home and office. And Trek has been making great products forever so I don't feel like I need to do a lot of research or comparison shopping before heading to the store. But the best part of this shop - and any bike shop for that matter - is the team of people who work there, who make you feel like your business is appreciated and important.

Great service and went above and beyond!

The staff was incredibly kind, knowledgeable, and they were able to complete my repairs ahead of schedule. I would absolutely refer others to them and return for any future needs.

Outstanding service and prices!

Rachel was a total professional from sales approach to product knowledge. A very good shopping experience due to her and the friendly staff at the store.

Bikes and service