Trek Bicycle Chapel Hill Googlemaps

   2576 Reviews
243 S Elliott Rd
Chapel Hill, NC 27514

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Recent Reviews:


Efficient, and staff use their judgement to prevent accidents
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Great products with expert advice and knowledge when it comes to all things cycling. Staffis always patient and courteous.
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The shop was very supportive of my bicycle purchasing journey from research to actualization. I ultimately decided to purchase a Red Barn bike that arrived with several defects. The shop quickly and apologetically serviced the bike and fixed the issues. Thank you to Rachel and Dan for their help throughout the whole process. Without their help, I would have returned the Red Barn bike.
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Great people, great shop
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Excellent customer service, wide range of products across price points while retaining quality, availability of parts and service across the country/world.
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What I liked the most has definitely been the outstanding customer service. Friendly, knowledgeable staff have been extremely helpful in selecting new bicycles and associated gear. The Trek products in the shop also appear to be top end, sleek, and very high quality. Good variety/ selection also.
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Very friendly and informative! Easy to talk to staff! Fast install of my new tires. Took my needs seriously and for that I will continue to give them my business!
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Great customer service, very knowledgeable technicians, good products… Just a super place.
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The staff goes the extra mile to serve!
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I LOVE my TREK products! The service I/we receive from the team/family at the Chapel Hill store is beyond customer service! It's being known! The team continues to go far above and beyond when it comes to taking care of me/us!
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The staff is knowledgeable and passionate about cycling. The service department does fantastic work. There’s a good selection of bikes, parts and gear on hand at the store, and the staff knows what else can be ordered if you need something they don’t carry.
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Dan and the other employees at the Trek Store in Chapel Hill, NC were beyond awesome in helping choose a new e-bike!
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Good quality, good value.
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Friendly, open and helpful. And creative thinking.
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Excellent customer service & professional staff.
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knowledgeable and non-pushy sales vibe of staff
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Quick service, reasonable price.
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Service was spot on. Rachel gave me full explanation of all issues and what parts needed to be changed. I was kept in the loop as the service team took care of working on the bike. Great job by all! Randy Menear Durham
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Bike returned to me a quickest available date. Thank you!
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The repairs to my bike were done in a timely way and my bike rides perfectly. Thanks. I also bought another electric bike while I was there. Watch out - Trek electric bikes are addictive
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