Trek Bicycle Chicago Wicker Park Googlemaps

   2801 Reviews
1647 N Milwaukee Ave
Chicago, IL 60647
(610) 691-0943
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Recent Reviews:


Trek products are always great. The service at Wicker Park Chicago location is amazing with super friendly staff. Thank you!
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Friendly, direct and quick. Felt good about my helmet selection and out the door.
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Both Chris and the other gentleman we dealt with were super kind and efficient and patient with my kids
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I would trust charlie with open heart surgery. Incredible bike fit at a great price. Will absolutely be back.
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You guys are very friendly and helpful during others time of need.
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your store not quite big but fullfil all my need for cycling,from jersey,bib,bike,bidon, until recovery electrolyte.nice store!
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Really appreciated the time Charlie took with me to properly assess the bike shoes that would work for me. Very helpful.
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We were impressed with all of the different selections available in the store, but mostly about the helpful and knowledgeable staff. We were shown different options and price ranges. We were not pressured to make any decisions but encouraged to think about it. We learned more about the bikes being purchased and the importance of being fitted at this Trek store than any other place we had shopped.
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Charlie was helpful
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Ted is super friendly and knowledgeable. I came to test out a bike about two weeks ago and he sized me up and had me on a bike in under 15. I called yesterday about purchasing the bike and he held it off to the side. I went in a few hours later and it took all of 15 minutes to get accessories added, sizing aligned, and signed up for a Trek account. Would recommend the wicker park store to anyone, they have a friendly team of bike enthusiasts!
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The staff are always incredibly helpful and friendly - even though the parking is difficult by the store, I will continue to return due to the excellent service!
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Skilled and great communication with the customer.
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Good professional service. Very friendly.
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Nice and helpful employees
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I’m very appreciative with the help we received from Charlie. Yes he is an employee for Trek but the knowledge he has comes with decades of experience from being a cyclist. This man has patience and kindness with dealing with all varieties of customers. From the weekend warrior to the person who asks if the bike can handle it if they rode off a curb. This person really did not know anything about bikes and I was able to witness Charlie with his patience and understanding, answering all the customers questions with kindness and sold this lady two bikes that would work for her and her son. I’ve been searching for a bike for my wife, who will be doing a 3 day charity bike ride. Being a cyclist myself I did my research and found the Domane was a great fit for my wife. Charlie took so much time explaining every detail about the bike and fitted her for a test ride because this is my wife’s first road bike. My wife kindly asked if he would accompany us for this test ride and his face lit up. My wife wanted to be sure she was shifting properly and everything was a good fit. Even though she felt comfortable, Charlie recommended one size smaller but unfortunately they did not have it in stock. Any other store would have just sold us that bike. At that moment I knew he wasn’t just trying to get a sale, he was looking out for what was the best fit for my wife even if they didn’t have it in any surrounding Chicago land stores. Charlie didn’t stop there, he found her size but it was in Florida and asked if we were willing to wait 7-10 days but he understood if we went a different route . I really respected that he didn’t sell us the wrong size bike. I wasn’t planning on a bike for myself but I told him, I’ll take this bike and go ahead and have the bike shipped from Florida for my wife. So we waited and sure enough 10 days later her bike came in, he fitted her and she was set. So sure enough he is adjusting the bike I’m getting and we both realized the bike was too small and luckily they had one size bigger in stock and I ended up purchasing a bike for my wife and myself. It was just a pleasure talking to Charlie and him helping us with the purchase of our bikes. This man is truly an asset to the Trek company, a cyclist guru and a gentleman. Thank you Charlie you are truly appreciated. Gabe Sanchez
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This shop is great. The staff is super friendly and helpful. I highly, highly recommend buying and servicing your bicycle here.
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Charlie was absolutely fantastic. Im a completely beginner and initially went in for a quick bike fitting, but was treated to a whole masterclass! He took his time explaining everything, from bike mechanics to the purpose of each piece of clothing and accessory. I left feeling truly prepared to start my road biking journey, both in mindset and in gear. He made sure I understood what I was buying, why it made sense for my safety and enjoyment, and was mindful of budget the whole way through. 10/10 would recommend this shop to anyone!
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Last week, Charlie informed me well on the phone about options for upgrading tires on my road bike. Yesterday, I met him in person at the store: he was even more impressive when he swapped the tires within a short time. He’s a fount of information on cycling, and we shared anecdotes about some of our common rides. I recommend this Bucktown venue with the highest of all possible accolades - mostly because of the expertise of employees working there like Charlie.
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Everyone at the shop is very knowledgeable and nice. I will definitely continue to come back for services and supplies.
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I'm a big fan of trek bikes and services. This location is great.
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