Ted was the best! He helped me choose the right bike for my partner and I after 15 years of not having real adult bikes. He made everything work for us and made the process as seamless as possible. Highly recommended.
I love the not so congested look of trek/Bontrager products. Really makes the bike have a clean look. The service and people at the wicker park always make me feel like family and take their time with answering questions or just telling me about products.
Some of the nicest employees I’ve interacted with at a bike shop. Extremely helpful and very informative. Worked diligently to help me find the right items.
Staff was knowledgeable and answered all my questions genuinely. I worked with a couple different people throughout the process and everyone was great. I’ve taken the bike out a couple times now and I’m very satisfied with how it rides. Overall it was an easy process to get my new bike, and I’m glad I did it through Trek.
Not only is the team friendly and very professional, they don't gouge you with unnecessary services and they or ore than willing to answer questions. It's truly a great operation and the store is clean, bright with excellent stock. They ARE my new bike store in Chicago.