Incredibly helpful staff! I came in with only the barest idea of what I wanted in a bike, and they quickly got me on a bike for a test ride. I got to try out multiple bikes, and got a good introduction to everything they showed me. Plus, the bike was much cheaper than I was expecting to pay! Overall very happy with my experience.
Charlie is the man! Knowledgeable dude! I have had three bike purchasing experiences and they all have been different in their own way, but this one, this one was the one! Took my time, didn’t rush and Charlie helped make that happen. It was great.
I also threw a tune up on my All-City and Emmett walked me through a couple of things and again knowledgeable and friendly.
Will keep coming back.
Thanks again guys!
The staff is really top-notch. The friendliness, service level, and warmth—it really is rare to get that from ANY company these days. I honestly felt at home, which is strange to say about a bike shop. The free drinks and restroom were really nice for a quick stop on my ride. Makes me feel closer to the brand/company and increases my loyalty.
Don’t ride a Trek but always treated great when I stop in for emergency service after attempting to repair/service my own bike (big mistake). Super friendly and helpful!