The sales people are friendly, helpful, and knowledgeable. They spent as much time with us as needed. We ended up buying the Townie Go S e-bike after trying several others. Your service techs were able to quickly repair a problem on our existing bike. Great overall experience.
Outstanding service. I had a very informative initial phone call with Susan. Peaked my interest. Visited store next day and was well served by Noah. Fabulous experience and like my new bike a lot.
Super knowledgeable and very helpful. Really helped me out in a predicament i needed professionals. And that's what they are but even more down to earth. Will definitely be back.
They are so accommodating with schedules. I had a bike shipped from NY which they received and tuned up. They accomodatrd me by holding on to it until I was in town to pick it up. The shop is
Inviting and the proximity to the Pinellas Trail is perfect.
Our sales representative explained every step of the service that will be conducted. We needed tires (2 bikes getting service). The tires available provided 2 different rides. So we had the opportunity to specify the pair we wanted on our bike. Otherwise, we were very satisfied with our visit.
Highly recommend Trek, the staff are friendly and very efficient, our bicycles are like new now and everything was completed exactly as agreed. Will definitely be returning for any future needs.
Noah guided us through the product line and helped us make the best decision. He listened carefully and patiently with superb product knowledge. A great experience that we are truly grateful for. Note that I probably visited four other bike shops and this was the very best experience!
I've bought 3 Trek bikes over the years, and they're always well-designed, well-built, and last a long ttime.
As for service, the team at the Dunedin store have always been very friendly, helpful, and get stuff done quickly and correctly. In addition, everyone I've met at that store have been great people to meet!
Adam Cornell and the entire team do a fantastic job of taking time with me when I come in and address all of my questions and concerns. As a side note, the shop is kept SUPER clean!