I have always been profoundly grateful to receive help from the staff at Trek Bike because they provide the best work within the best time frame. When my bike blew a tire before class, I knew to immediately stop by Trek Bike for help and consequently arrived to class on time with a fixed bike! College Station is blessed to have Trek Bike.
The guys took personal time with my family while we were trying out a new bike for our son. Then, after we purchased it, my husband insisted on getting me an Electra! They took the time to help us with that and made sure we got everything we needed before moving on to the next customer. Besides, they were just cool guys.
I asked for a few specific maintenance items like tires and chains, but I also asked you to look the bikes over for anything else that needs attention. I appreciate that you did what I asked and didn't try to nickel and dime me over it or anything; you just tightened my kids brakes and sold me only what I needed. Thanks.
I was in from out-of-town to ride trails for the weekend and had a mechanical. I went to the shop and they worked me right in for a fix so my weekend wasn't ruined. They even told me no charge, but I paid them anyway since they put in the work and helped me in a pinch. That is the kind of shop that deserves your business.
I like that you have bicycle parts I can buy!
The prices are Very affordable!!
It is nice that I don't have to go to Amazon and wait a few days to get parts, when I can buy there here and the prices are very close!!
The folks who work there all seem nice, friendly and willing to help!!
Thanks for remaining in CStat!!
Tyler, John, and Ben answered my questions and quickly repaired my bike. Ben was gracious when I brought the bike back the next day to address a clicking sound. He made several adjustments and the bike runs smoothly now. Thank you.