Bought my Trek E Bike a year ago (5/25). I was assisted by Tyler, the store manager, who showed and explained to me all of the various makes and models.
Tyler made my choice so much easier and I was out within an hour with a bike that suits me perfectly.
About a month before my 1 year 'anniversary' (4/26), Tyler called to remind me to bring in my bike for my complimentary free maintenance service that was included with the purchase. THAT is attention to customer service!
When you visit TREK Bicycle in Bryan / College Station, ask for Tyler!
The service is always amazing. The manager and bike tech are so helpful and eager to assist. They know their stuff and I fully trust them with anything when it comes to my bike. Thank you for your help!