Trek Bicycle Columbia Maryland Googlemaps

   2614 Reviews
6925 Oakland Mills Rd
Baltimore, MD 21045
4102906880
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Recent Reviews:


outstanding customer service
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Staff in the store were very helpful and clearly had expert level knowledge. They were all very friendly on top of that. Great experience as always!
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La atención
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Great customer service. The person that helped me Harper, took the time to show me how to install the bike ride and even texted with steps for loading bike. Good service!
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The people are the backbone to any and every organization. Both staff and customers. Trek seems to have found their groove. They are a good and dependable bike shop. Prices could be lower. But the streets could also be vehicle free. Can’t have everything can we? Foresr
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Professional. Job completed on time as promised. Pleased with bike work!
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Trek identified the issues keeping my bicycle out of commission, fixed it affordably, and returned it three days before their estimated completion date. Great work and customer service!
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Fantastic inventory of bikes and very helpful staff.
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I love you guys !!!!! Every single time I come in you all are so nice and helpful, actually you remind me of an old fashioned shop…. Meaning the service is something we don’t see anymore nowadays. I have purchased my bikes and all my grandsons bike from you and I will not ever go anywhere else . I thank you
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Very helpful and friendly staff / techs. Always happy to share their advise and knowledge and very fair pricing on repairs.
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Great people!! Very helpful and knowledgeable! The actual store was probably the best I have ever been in.
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Customer service is great! And it’s good to know it’s all one brand and reliable technicians.
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Great customer services. fast repairs.
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Great customer service and great product. I had an amazing experience at the store.
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Service Service Service is EXCELLENT
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The products are top shelf, but the quality of the service is what brings us back to Trek Columbia. Harper, Dan, Nick, Noah are absolute geniuses at diagnosing and treating our tandem. I am very grateful to find such talent who can communicate clearly and are willing to take the time to help us be more than satisfied. We're delighted! Because our bike is a tandem, maintaining it requires a greater sense of how our bike works--from chain clearance in the deraileurs, identifying and procuring a long-overdue bottom bracket, and incorporating the latest safety features such as from and rear lighting. Additionally, we have been very impressed with Nick's understanding upgrades and accompanying components that will allow both of us to continue riding well into our 80s. We were also touched by Noah's stepping in to mix the right paint to touch up an area because it was the right thing to do. Trek Columbia is blessed to be led by talented people and to be supported by talented bike engineers. We couldn't be more appreciative. Thank you!
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Great customer service, wonderful product for a great orice.
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We love the staff, they are very knowledgeable. An area for improvement - Recently we waited for a part to come in and Trek did not notify us when it arrived. We had to call and discover it ourselves.
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Great service. Bikes and accessories are fantastic.
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Quick and easy
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