We had an amazing experience at Trek bike store. Everyone was very friendly and helpful. The bike was fixed up and ready to go. They went above and beyond. thank you!
Supriya
First I walked in and was greeted and the bike sales person was helping client, so the one that runs the bikes that need repairs came over and I told him what I was looking for and told me the history of 3 bikes I was thinking about and I sat on it try it out and yes pick one out and they had my favorite color purple . Sales manager then took me showed me and explain different helmets and tire air gadget and yes bout them and got discount made it better . Best place ever and will be back oh and I bought a bell and they put it on and helped put back in car. Thanks to both .
I appreciate you. BBoop
The team at is always ready to help and quick to offer suggestions. They just have a can-do attitude and that is rare in today's service world. And the service department is always supe helpful on tips to make your repairs MORE efficient....I never feel like I am being up-charged.
The service team and all the employees are very helpful for any needs or questions I have. I have been riding bikes for over 55 years and most bike shops in the past assumed that I was a novice (dumbass) and I never went back. Trek in Irving is not like that and I continue to go back, they ask questions to understand my needs and deliver. I will be a customer/client/friend for life.