Aaron was very patient and thoughtful throughout the process. I was able to go ride with my son at the recommended Horseshoe Trail in Grapevine afterwards and he absolutely loved it! Worth every penny! Thank you Aaron!
Aaron was exceptional! He was patient, kind, understanding of what I was looking for, great with suggestions - he was a one man show between working on bikes, helping a family of 3 that came in as well as me! There are a lot of bike stores in DFW but Aaron's service means this will be our new primary store!
4 years ago (before Trek) I gave this place a bad review due to more than one interaction with the staff. WOW, now everyone could not have been nicer or more helpfull. Either I was wrong or they have improved...Either way, the place was great.
You guys are such a gem in our neighborhood. We buy all our bikes from you and get them serviced at your store as well. Friendly, neighborly, great quality work! Thank you for taking care of my boy’s handlebar grips this past Sunday!
Aaron provided exceptional service throughout our experience. He was highly knowledgeable, attentive, and genuinely helpful in answering all of our questions. His expertise made the entire process smooth and enjoyable, and he took the time to understand our needs before offering thoughtful, well-suited recommendations. Thanks to Aaron’s guidance, we felt confident in our decisions and truly appreciated the level of care and professionalism he demonstrated.