Jimmy took the time to show me how to change the tube in my tire for a safe ride in the future. Bought a kit and will attend the Thursday night courses offered. Very caring staff. Thank you
Phillip and his staff provide first rate service and sales support. They are timely, informative and efficient. In my opinion, Trek Coppell sets the standard for customer satisfaction
I came to the Coppell, TX Trek Store with the intention of looking at, and possibly purchasing, two bikes for my wife and I. I had previously done research online, and wanted to see the bikes in person. When I went to the Trek store, I was greeted by Phillip, a very friendly gentlemen, who asked me how he could help. Phillip took time to explain the different types of bikes I had researched, and offered to show me another type of bike based on the information I gave him. I ended up buying two bikes that day, a Marlin 4 ML 29 Blue Sage Gen 3 and FX 1 SO L Era White. Phillip explained the return policy and wanted to make sure that we were happy with the bikes. My wife and I love our new bikes, and we will be back to purchase two more for our kids for Christmas.
Thank you!
Nick Coenraad
Philip was super knowledgeable and took the time to really help us find the right bike. He made the whole process easy and enjoyable, answering all our questions along the way. I’d definitely recommend this store to anyone looking for a bike, and make sure to ask for Philip, he’s fantastic!