The fact you were able to look/service my DS2 with flashing power level lights within 5 minutes of me showing up. I always seem to lean something new about my bike from you all.
Buying my youngest son's first bike - staff was extremely friendly and helpful and made it special for my 5 year old. Made sure to check the bike was in full working order and even made some adjustments to make it easier to ride for my son. We will be back
Pleasant shop. Lot's of space. Great local biking maps on walls. Apparently good inventory. Nice complementary touch: coffee, tee, cold water.
Most important: a very helpful, competent, friendly and open staff/bike repair person with an exceptional personality extremely service focused.
(I think the owner there as well in background, rather dour with dark aura, probably pressed by the stresses of running a small business.)
This store is on our regular Saturday bike route and our go to place for quick repairs. Staff is always welcoming, friendly and provides excellent service. They are much appreciated.