Second visit to the shop in past week. This timew for my road bike. Got to meet the crew and get more personal with them about who they are and their experience. The mechanic, Rafael, spent time with me showing the issues with my bike, explaining pros and cons of potential solutions allowing me to make an informed decision. Love it!
Everyone was welcoming and showed concern for what brought me to the shop on this day.
I will be back (of course to pick up my bike) for any needs in the future.
Everyone at Trek Bikes in Corte Madera is incredible. Kind, knowledgeable, helpful! It is always such a positive experience. Special shoutout to Rafael, Lake, Jackson and Steve! Thank you for all of the great bike support!
Steve, Rafael, and the rest of the gang at Trek are amazing; professional, knowledgeable, nice guys! I walk in with a problem and I walk out with the problem solved.
The fact you were able to look/service my DS2 with flashing power level lights within 5 minutes of me showing up. I always seem to lean something new about my bike from you all.
Buying my youngest son's first bike - staff was extremely friendly and helpful and made it special for my 5 year old. Made sure to check the bike was in full working order and even made some adjustments to make it easier to ride for my son. We will be back