I love my Trek Domane and Farley 7. I love my new Bontrager cycling shoes. I’ve had good service at every Trek store I’ve dealt with: Anchorage, Salt Lake City and now Cottonwood Heights. The mechanics fix what I can’t, are pleasant and very helpful.
The guys at the shop did an excellent job on my old Trek road bike. It's riding the best it ever has! They were also super nice and courteous. Whenever my bike needs service, this is where I'll take it, even with the 4.5 hour drive from home!
My fork was broken. Even though the fork wasn't covered under warranty, the rep at Trek did all he could to get me a good deal. The break was obviously a manufacture problem and was not my fault so I was very gracious that they helped me out.