The personnel are friendly immediately. They are attentive and listen to your questions and comments. They voice their suggestion and make sensible statement of advise. They kept me informed on the progress of the work. Not once was I even slightly unhappy with them.
Clean organized store. immediate attention when walk in. Two people equally knowledgeable, enthusiastic, and there to help customer's wants and needs. Great products, great advice. personally extremely nice people - very human experience. On my bike maintenance - night and day from when I brought it in, and after level 2 setup. highly recommend.
We found two excellent Hybrid bikes, the sales and service staff were amazing, evening helping adjust the shifters on another bike we brought in at no cost. The staff were very helpful, going out of their way to recommend riding locations around town. We love the Trek hybrid fx sport AL3s, for me and my wife.
Friendly, courteous and knowledgeable. Curt did an exceptional job of fitting the bike to me and explaining quite a bit of the maintenance requirements. I appreciated the time he took. I never felt rushed. Thank you.
Great customer service, very helpful with questions I had regarding the different type of bicycle's. It was my third time visiting that location and as always receive awesome customer service !! Thank you guys ! #teamtrek
We had a great experience getting our new bike. Curt was very helpful and knowledgeable and made sure my daughter was perfectly setup. Curt went out of his way to assemble our bike and add accessories for us while assembling, had a great first ride afterwards great experience
I wasn't sure which head light I should get and the customer service rep was very helpful, patient and friendly guiding me through which one to purchase and also showing me how to use it.