Went in for a pair of socks. Left with a helmet, tire pressure gauge and a pair of socks. Rep helped me get the helmet fitted quickly and provided some useful information. I later ordered a Carback from Trek.com. Would have purchased there but was able to save 10 percent on a $200 purchase by doing it online at trek.
I rode a bike for a day and didn’t feel like it was me. Went back and was assisted and setup up with the bike for me immediately. Such a great and friendly staff.
The Trek Cypress team members are always welcoming and friendly. Special thanks to both Josh and Curt for their support, advice and always willing to accommodate when needed.