Always a great location. Great staff and great service. The guys up front are always so kind and welcoming, getting the door when entering or exiting with a bike, and remembering me even though I have only been to the store a handful of times.
Curt is very knowledgeable and attentive. He followed up after the sale and even recommended some very helpful accessories after i had the bike for a week or two. Customer service was perfect and courteous!
Jack Clark
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The customer service at the store I go to is absolutely the highest level that I get on anything that I do, except for maybe Lexus. People are honest, engaging, and go out of their way to give you good advice and do little nuisance things for free. I have purchased bikes for my whole family ((2) FX3s,FX4,FX6) since I have started going there. I don't usually answer surveys but in this case it is warranted.
Trek did an outstanding job servicing my bike! The attention to detail and quality of work made it feel like a brand-new bike again. Smooth ride, perfect adjustments, and excellent customer service from start to finish. Highly recommend!
I brought my bike in for a new tire and inner tube. The repairman was very helpful and completed the job in about 15 minutes. I have been going to Trex for many years and have always found them to have great service.