Your service department was exceptional! I came in wanting brakes repaired on a 4 wheeled walker and it was done in record time! The people behind the counter were very helpful, friendly and efficient. They even walked me to the door and held the door for me! Top notch service! A+
The young man was friendly and courteous. I am handicapped and he went out and got my bike from my and he also put it back when it was fixed. I was happy with the service.
We always look forward to coming in. If we are on the search for something specific, if it’s not in store it’s super easy to put in an order to get the product. The store is super easy to navigate and the customer service is awesome.
The associate I worked with, Mike, was very knowledgeable. He first asked about what I was looking for in a bike, my normal biking routines and then gave me a number of choices of bikes to consider. At no time was there ‘pressure’ which was exactly what I was also looking for. I was able to test ride the bike for as long as I liked. One main concern was my ability to lift the bike up to my bike rack. Mike worked with me to try different approaches to make sure it was possible and also to do it in a way that was safe.
Services: Knowledgeable, friendly, motivated & efficient staff.
Products: I've ridden my Trek 720 for 25+ years & only considering a trade to get a lighter frame.
I am very satisfied with the services of my bike it is totally new bike I did not know that my bike has that wonderful possibilities.Thank you very much folks you are the best.
As soon as you walk in the door, you greeted from there. It just gets better. Talked about the service that was gonna be done on my bike for spring and summer gave me an estimate. Bike was ready the very next day.
When I went to pick it up, had a great conversation with the service technician. Bike was clean like he was brand new. But highly recommend your store.