Dale was amazing, and extremely helpful for someone relatively new to the scene, wasn't pushy about selling anything, and listened to my concerns and questions with a clear intent to help and get me exactly what I needed, as well as being very enthusiastic about the hobby himself!
The store was clean and well-organized, staff on hand and had a welcoming atmosphere, I will most definitely be back and would highly recommend to anyone looking for not only good and well-made bicycles, but also knowledgable and friendly staff!
Staff is always very helpful and knowledgable about products. I am an Electra super fan with 2 electra Vales, 7 townie 7d's and 2 newly acquired electra retro muscle bikes !
I bought a new electric bike from another vendor and needed the shifters and brakes adjusted. I also decided to buy some better tires for the bike than what came standard on the bike. Their prices were very reasonable as well as the tune up service package they offered. The bike now shifts extremely well and the disc brake adjustment made alot of difference. I appreciate Trek and the services they offer. Thank you.
I like the ease of the store very well laid. Sections are quite good for browsing. Point of fact I have been coming to this location since the early 60s.
We just purchased Townie e bikes and so far they are terrific! Matt and Dale did a great job of explaining the specifics of the bikes and were very professional.