Well…Dale and Richard are always my go to guys for sales info and bike mechanical info. Richard helped me yesterday with selecting a kickstand for my new (used) FX 3. He couldn’t have been more helpful. I have been a customer for years and really value the relationship.
Their sales and service team are extremely knowledgeable and courteous. They took care of me immediately even though I was a "walk in" to get me back on the road quickly.
Extremely nice-looking store... great inventory on bikes and accessories.
Very helpful and knowledgeable in helping us select a new bike for our grandson. We also appreciated the discount allotted towards the purchase of new helmets for all three of us. I've been riding my trek e-bike for about 5 years and it really helps me to be able to get out and enjoy the many trails in our area without excessive knee pain afterwards!
The service is courteous, efficient, and reasonable. Also, the service people took the time to explain exactly what the service would entail, and the approximate cost ahead of time.
Phenomenal customer service. Amazing bikes, and customer service after the sale. Plus very knowledgeable on all the accessories and what to suggest to add on.
Trek Kettering is an awesome store. Picked up a new bike car rack yesterday. All the folks are super friendly and helpful. Oh did I mention Trek makes great bicycles. Thanks again Matt, Luke, and Don who will greet you as you come in the front door. Chris.