Love our TownieGo e-bikes! Tune upstairs we’re finished days ahead of promised date. When I went to purchase seat, associate was so helpful and he installed it for me.
The staff at Trek Kettering are very knowledgeable, friendly, and respectful. They take the time to get to know you as a cyclist and how to best meet your needs. And we all know that Trek makes great bikes!
Great professional and friendly service. I have bought multiple bikes there and have them serviced there as well; the experience is always outstanding. Matt is very knowledgeable and helpful during purchase decisions, and Luke is a great and masterful mechanic. His adjustments and repairs are quick and spot on. I drive over an hour to use this shop because it is a great bike shop staffed with great people!
Your team was friendly and VERY helpful in getting my situation with RUSH brakes an my Trek FX2 Gen 3 bike remedied. I now have Shimano MT201 brakes on the bike and they are awesome! Plus, Kevin, Dale and the team got everything swapped out within a very short time!
Recently got my road bike serviced and simultaneously purchased an e-bike for the power assist capability … both transactions were solid experiences. Interactions with store associate and manager were pleasant, informative, and effective in terms of meeting my expectations and needs.