I'm 81, and haven't ridden a bicycle in years, but I've taken my Rollator walker in to the Spring House Trek shop on more than one occasion, when I needed a brake cable replaced. The service was exemplary, highly competent, very reasonably priced, and quite promptly. You've got a fine group working that shop; they all get high marks from me.
Very helpful staff during a busy day in the store. I worked with Brad and while juggling multiple customers he was able to work with me purchasing a new bike. Pleased with my decision to go with trek and the bike itself.
The staff at Trek were so friendly and helpful. They fixed my bike and answered my questions. I learned how to change an inner tube so I’m prepared if I get flat on the trail again.
Thank you so much!
I got exactly what I needed and everyone was awesome, espeically Paul, who managed to find me a bike and complete a sale in less than 20 minutes. Boom. Trust is important and I can already tell I can trust the crew here. Thank you so much!
Wonderful service, I brought in an old beat up no name bike my mom brought my son for Christmas a year ago and it had a flat tire and need training wheels, it is extremely sentimental to my son. The staff went above and beyond to service my son’s bike. I actually didn’t want to bring my three year old son because I knew he would have been extremely upset if the bike couldn’t be serviced and the staff performed a miracle to restore my sons beloved bike. Thanks TREK of SPRING HOUSE!! Hopefully one day when he out grows his baby bike we can get him a TREK bike when he gets older.