They fix and service bikes very well. They are timely and professional. They do not recommend unnecessary service but do what is needed for great bike maintenance. They explain how equipment works ( for example- bike racks) and demonstrate as needed.
They were exceptionally knowledgeable and provided excellent care for me and my bike on the day I brought it in. I appreciated that they attended to me promptly, without making me wait—a level of service that surpasses what I've experienced at other bike companies.
I love this store. I never walk away unsatisfied. I don’t go often and I don’t spend a lot of money, but nevertheless I am always treated well, and I get lots of information from really helpful sales people.
I am just a casual cyclist, but I’ve owned Trek bikes since the 1980s. I’m really happy that this store is so close to me now, so I can get the support I need from a consistently friendly and helpful group of people.
Solid bikes that you can put through the wringer. Also, the Spring House crew is the absolute best. They know who you are, they treat your bike like it's theirs, they're knowledgeable, helpful, and hilarious. They get my repeat business for a reason. Thanks guys!!
The staff was awesome, I don’t know anything about bikes but they took great care of us. I will definitely be back when I’m in the market for a new bike!
I had a great experience at Trek Spring House. The staff is very friendly and knowledgeable. Service turn around times were very quick. I would highly recommend this bike shop to family and friends.