The staff remembers your name when you arrive . The technician staff seem very adept at their craft . They are often quite busy and still make each customer feel welcome.
It was nice to walk into a store and have the correct parts that was needed. I don't like ordering on the internet because you can have them in your hands.
Track in East Providence is an extremely helpful business and very polite with their customers. I just took my Ponto go for a tuneup and tires and the staff was very informative as to when I would get it back and what they thought it might need.. I trust their service and sales and will not go to anyone else with my Bicycle needs. Great job !
The Manager there (Adam) is very helpful, professional, friendly, knowledgeable…
Additionally, all the technicians / mechanics seem great and very proficient!
Clearly, the entire team over there are also all avid cyclists, with plenty of firsthand experience and deep familiarity with the bikes, gear, maintenance, etc…