The people were very friendly and very knowledgeable in the different types of bikes to fit me with the perfect bike. The made sure I had the correct size.
Great customer service!! Very helpful in repairing a non-Trek brand bike. They held a new Trek bike in layaway for 2 days that we were interested in buying, which we purchased.
Knowledgeable, friendly, no pressure shopping experience. They have earned our trust and we will definitely refer them to all who inquire.
Amazing facility and so knowledgeable. Will be returning to fit my grandaughter for a helmet. Bikes also were purchased here. Highly recommend!!
[FIRST NAME REMOVED]
I just recently purchase a Marlin 6 at the Trek store in Easton, PA.
From the moment I walked in Jason and the whole staff were awesome.
Jason let me take a couple different size bikes for a test ride and set me up with the best bike for trails I want to ride. The store is well stocked, very clean, and everything a retail store should be.
I purchased the Verve 2, I am 5' 9" and the Large frame fit me perfect. I am usually on a medium frame.
Excellent customer service, the technicians were knowledgeable and professional. Pricing was affordable with 1 complimentary tune up to be used at any point within the first year of purchase. Also, the bike looks sharp, rides smooth, sits more upright which is very comfortable for long rides and there is fantastic adjustment options for the handlebars.
The customer service was very good very helpful and everything. I had to ask about my bike and helmet two thumbs up five star rating. I will continue to recommend it to my friends and family.