Trek Bicycle Fairfax Googlemaps

   1902 Reviews
10937 Lee Highway
Fairfax, VA 22030
7035912200
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Recent Reviews:


Thanks for helping us pick and purchase new bikes!

Product is genuine feels strong good little pricey I would recommend Trek not just the Product but also the service guys are great from the moment i stepped in everyone has been very helpful. Thank you for what you guys do!

Customer service is top notch! All of my dealings, weather it be purchases or services have been great!

Quality products and service felt personalized.

Excellent bike servicing department. [NAME REMOVED] has been there for a long time and really knows his stuff, so I am always happy when he takes care of my bike.

Repair was super helpful and went above and beyond their role. Would definitely go back again.

Products were easy to find and the staff was very nice and helpful!

Superb service by supremely qualified and friendly staff. I know I can count on the staff to provide perfect advice and technical expertise.

The nice blond woman who helped me was incredibly helpful and friendly.

Olaf was amazing. Spent a lot of time helping me understand my purchases and bike. Definitely coming back.

Great products and great support from the sales team to the repair team.

Tyler was great... sized up my kids for the proper bike frame, patiently explained everything, and was never pushy. We left to shop around at a couple other stores, but we never should have left. We came back, bought 2 bikes, and Tyler stayed after closing so my kids new bikes would be ready for them to take home that evening. We will be back for our future cycling needs!

Great bikes and great customer service

All the staff members are incredibly kind and helpful. The manager is great!

I had a non -trelk bike service and the service was great and ontime.

Olaf is a very knowledgeable sales representative about Trek’s product line. Although I only came in to purchase a helmet, Olaf did more than just help me find the helmets. He ensured that it was a proper fit and the right color I was looking for! Big shout out to him!

All of the work was done on time and entirely correctly. What more could I ask.

The staff member was knowledgeable and helpful. He showed me a couple of options for bike fenders for my mountain bike. He gave me some installation tips.

Hi! Pretty much everything was good except that I never had the saddle position or seat post height or the handlebars adjusted for my height and when I got home I didn't have the power needed to loosen the hex heads. It may be a small thing but it made a difference to me. No effort was made to see that I was completely comfortable with my new bike. I even mentioned the seat was too high for me but we went on to other subjects nd I forgot to mention it again. Otherwise, the service was top notch and everyone who I interacted with was really great!

Very helpful and professional staff! Like every Trek store I’ve visited as I tour the U.S., Trek Bicycle Fairfax is great!