Trek Bicycle Fairfax Googlemaps

   1835 Reviews
10937 Lee Highway
Fairfax, VA 22030
7035912200
Visit Website

Recent Reviews:


Really liked the friendly service, from Olaf saying hello as you walk in the door, to the service shop that did a check on the bike before I took it home, everyone was so helpful. It was a fun buying experience, and I love my new bike!
Report a concern

Staff was very helpful and service was excellent
Report a concern

Communication
Report a concern

Excellent customer service
Report a concern

The store representatives are very knowledgable and helpful. Olaf was particularly helpful and told me all I needed to know before purchasing my gravel bike
Report a concern

Absolutely amazing staff. Very friendly. Happy to help. Goes beyond and above for their customers especially the store manager Robin!
Report a concern

Jeremy helped me a great deal with his knowledge...he filled.me on on exactly what was available and what I could do. I bought what he recommended.
Report a concern

Professional. Took the time to explain all work Very pleased
Report a concern

Friendly service - upfront pricing and mechanics that understand the problem and recommend reasonable solutions.
Report a concern

Personal service!
Report a concern

As usual, the Trek mechanics fixed my bike. I will be back!!
Report a concern

I like the convenient location, the vast array of products offered, and the services provided.
Report a concern

Jack is skilled, capable, friendly and helpful, as are all the team at Trek Fairfax. I wouldn't go anywhere else to get service for my bike.
Report a concern

Prompt service. Very knowledgeable and helpful staff!
Report a concern

Customer service is excellent! Very informative and patient.
Report a concern

Friendly and helpful staff.
Report a concern

First time at the store since it changed from Spokes to Trek. I was happy to see Sam, one of the maintenance folks from the Spokes days. Sam did a great job with my Checkpoint, and the store kept me informed about the work. The work was done exactly on schedule.
Report a concern

Friendly, caring, and expert service. Delivered very professional work at a fair price. Getting a loaner during the time my bike was in the shop was a real plus!
Report a concern

Outstanding customer service. Very informative, polite, and helpful.
Report a concern

Robin and the team at Fairfax turn every trip to to the bike shop in a Limousine Ride! The outstanding customer service provided by Robin and Squad really stand out in today's retail landscape. Keep up the awesome work!
Report a concern