I’ve been a long time happy Trek customer. Trek Fairfield shop is perhaps one of the best I’ve ever done business with. The staff is friendly and professional, I highly recommend them.
The customer service experience is unmatched at the Fairfield location. They are so welcoming and completely devoid of pretentious vibes that can sometimes linger in biking communities. Very inclusive, and so helpful with bike repair and overall service. It's just a great experience to shop there, and the staff in particular are laid back, professional, knowledgeable and dedicated to helping their customers.
Great quality product with excellent service at your Fairfield CT store. You have a highly competent team who are very helpful and friendly. Great service and advice.
You always get great service from the crew at Trek Fairfield! They're super efficient, and they always take the time to explain everything clearly and professionally. Thanks for great service.
I had fantastic service from Jason and Mike. They thoroughly understand their products and quickly assessed my needs. The bike is absolutely a beauty. They also worked tirelessly to get it shipped to a remote location and I could not have been treated better. An A+ in my book.