Aaron was so helpful and talked to my kids about what they wanted! He was so personable and kind! They both picked out a bike they are so happy with and fit them well!!
I'm always pleased with the customer service and service of my bicycle. The techs are knowledgeable and always willing to answer questions. Can't ask for a better shop to have close to the neighborhood.
The crew helped me refurbish a Buddy Bike for a family with a child with special needs. They were super attentive and helpful. I would gladly work with them on future projects!
You know as an older retired guy it matters how and what I spend my money on, a lot... For the past few years, I have been in a relationship with the Trek bike shop in Flower Mound, I say relationship because it doesn't feel like business. I've always got questions and every single associate in the store knows my name and patiently provides a thoughtful answer, even better they know what they are talking about. When I asked about an electric road bike, they suggested the new Trek Checkpoint +. Because of the trust, I ordered one and it's the best bike I've ever owned and my fourth Trek. Anyone on the fence about trying a hybrid bike should get off, they are awesome. Incredibly smooth ride along with the pedal assist have doubled my ride miles resulting in better exercise and heart health. Oh, it's also fun to run down 30 something year old guys and gals, way fun. Thanks to all of the staff once again for steering me right and Trek for building an incredible machine.
Best,
Keith
The guys at Trek are simply fantastic. They are always there to offer suggestions and are simply some of the most bike smart fellas there is. It's always a pleasure and fun to visit the bike shop.