I really like the way that I am treated when I go in the Folsom store. Shawn was especially nice and patient. Brandon, the service manager, is always knowledgeable and nice.
The Folsom Trek Team really took special care in getting me back on the road on a new bike after an almost life ending accident of being hit by a car. They took special care with my needs, were patient and beyond helpful. Thank you for the support and getting me back on gravel!
The staff were amazing in helping me get what I wanted. They were patient and understanding of my lack of knowledge and helped educate me. I would highly recommend them.
Service did a great job. Very detail oriented, told me the status of all my components but did not pressure me on anything. I got a service 2 cleaning and fixed a flat. Also got new break pads. Great attitudes and customer service.