I love my ebike! The folks who work at trek are always helpful and cheerful. I have recommended the Folsom store to anyone thinking of buying a new bike.
Service department took extra time to correctly diagnose the problem and get expedited delivery of my specified replacement parts. And I expected a larger bill. They got to the job faster than quoted. Thanks
Travis and Tina were very helpful when I was in the store the other day, in providing information on bike accessories. And the guy in the service area was able to take a few minutes and fix my bike computer sensor on the back wheel.