John Mcallister gave us his undivided attention despite the being the only one on duty. We felt confident that he assessed the problems carefully and explained what solutions were available.
John At the store real took the time to help me with trouble shooting a issue with my Fazua e drive. Had good information no only on the trek products but also organized bike rides by the store. lots of people can sell you a bike, but biking is a whole lot more, John got that right!
Warm, kind and knowledgeable staff who don’t think twice to go above and beyond to help. Rob assisted me until I ran out of questions. I know more now about my bike then I did before walking in. Thanks guys!
it took a long time to get someone on the phone to check on the delivery of my bike, but once there, the staff was amazing. Very helpful, informative and patient. I definetly would recommend this location. Love my new bike