I love how thorough they are! As a past avid rider, now a busy mom who has left her bike without TLC, they suggested all that needed to be done to get it in riding shape again. To my surprise they did not do as much as I thought was needed to be done, and that made me feel so good! They told me a day it would be ready, and BOOM! I got the text that day to pick up! My bike rides like it did when I first purchased it, and its a 2014!
Thanks guys!
The guys working service are great. They handle everything efficiently and well. I have taken three different bikes there recently and every time the service is above and beyond.
As an elderly, long time cyclist, I asked for advice about neck pain after riding and gear check. Both were very well addressed while I waited, with clear description of what was done.
I will be recommending Harmony Trek to residents in my HOA.
FANTASTIC!
We were on our way out of town to Steamboat and discovered that we had a flat tire on one of our E bikes.We brought it in and within five minutes it was fixed and we were on our way. The tech that helped us was over-the-top friendly and so darn efficient. We bought our e-bikes there and we’ll be bringing them back shortly for an annual tuneup. We love the service that you guys supply. Thank you, Mark and Terri Burke.
Always a friendly greeting! Service people are knowledgeable and if they have the time they will fix bikes brought in through the door on the spot! I was holding a water bottle cage I wanted to buy while my bike was being serviced and next thing I knew the water bottle cage was being installed for me. In a time where customer service is waning I’m happy to report that it is thriving at the Fort Collins Trek store.