Trek Bicycle Fort Wayne

   3531 Reviews
3801 Lima Road
Fort Wayne, IN 46805
260-484-0182
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Recent Reviews:


Trek provided top notch customer care throughout my entire purchase process. This was the most expensive bike I have ever purchased so I was a little concerned about getting just what I needed. This was also the highest level of customer care I have ever received at any bike shop. Roy in sales took the time to listen to my needs and help me select the bike that was right for me. I ended up buying a different model than I initially planned based on his expert evaluation of my riding needs. In this past I have purchased junk bikes that eventually had to be thrown away. This time I purchased not only a bike but a whole bike shop of support. I'm confident that this bike will be just what I need for many years to come.
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Very friendly service and my bike tune up was finished two days ahead of schedule!
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Helpful, courteous, great service.
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The folks at TREK were efficient and friendly. I took the bike in, they fixed it promptly and returned it to me sparkling clean.
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Fast friendly service. Shane handled my concerns efficiently and cost effective. Very customer friendly.
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He did a great job on my old bike. Breaks and tires are wonderful!
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Informative and swift turnaround with our bicycles. We are grateful and will be back for our next tune up.
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Great service over all , their bike mechanics are top notch, very professional wouldn’t take my bike for repairs anywhere else
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The service department is fast, efficient and reasonably priced. I was especially pleased with the customer service I received in the shop and the level of communication I received concerning my repair. Definitely recommend.
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Customer service is top tier. I purchased some pedals for my son’s bike. I was able to install them myself so I came back with the bike a few days later. The man who sold me the pedals remembered me and ask what he could help with. I let him know and he directed me to the repair area. The man who put the pedals on was just as great. He let me know that the back brakes were missing and he was able to put those on for me too. Great service from everyone that I interacted with.
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The staff is friendly and knowledgeable, a pleasure to work with.
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Excellent customer service
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Fast and not too costly. Very good work!
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Friendly, knowledgeable and flexible with walk in's. Great store..
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Roy Yun was knowledgeable and easy to speak with. He followed up clearly and timely. Would recommend. Store was clean and well managed.
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Excellent products, usually good service, but rather pricey.
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Great service! We appreciate the wisdom, professionalism, knowledge and kindness expressed everytime we visit the store. Our ebikes are running beautifully and we are grateful to be back on the trails!
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Like that your open most days of the week. Easy shopping
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Trek is my favorite Tuning up my bike only took one day , Wow! Thanks Ron
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Great service with knowledgeable sales people
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