Trek Bicycle Fort Worth South Googlemaps

   1932 Reviews
5125 Granbury Road
Fort Worth, TX 76133
8172922911
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Recent Reviews:


The service department and John Brown in particular have been diligent as well as patient in tracking down a mechanical problem with my Trek. John is very professional and knowledgeable plus he really listens to your input. His enthusiasm for cycling is obvious in his approach to service issues. Everyone I’ve encountered at the store is friendly and helpful. In my experience, Trek stands by their products and services.

Eddie and his staff are absolutely amazing and great to work with. Almost always the service is great and fast.

Bill was very helpful and suggested a bike that was better for me.

Bike parts and customer service.

You have excellent people who are outstanding in customer service. They never disappoint with going the extra mile for me in servicing my bike. You will always have my business.

Halbert did a great job, friendly and knowledgeable.

Quality service and good sale prices on accessories.

You were experienced, professional & you were able to assist me with buying the right product that I needed.

Extremely courteous and professional service

I’ve been to this location a few times and it seems like I always make it there just before they’re closing. This time around I had to get a tube replaced on my wife’s bike and didn’t show up until 4:45 when they were closing at 5 on a Sunday. They didn’t give me a hard time and had me back on my way before 5! I think most places these days would’ve just turned me away but they went the extra mile if you ask me. I’ll continue using them for any and all services on my bikes but I’ll try to make sure I get there earlier.

Eddie and Alex were extremely helpful. Eddie took time and properly fitted me for road bike shoe's. He carefully measured my foot, arch, and asked questions that determined the right shoe and fit. Eddie and Alex are customer service focused. I will highly recommend Trek Bicycle Fort Worth South for any of your cycling needs.

You guys are the best! I always bring my bike to your store to be serviced. I love that you noticed something that needs fixing before it’s a problem.

Service is awesome. Any problems can be answered and fixed.

Great customer service

Great guys...easy to talk to, do what they say, quick and easy.

Great customer service! Mechanics are polite, thorough, and willing to educate. I really appreciate it as new rider.

We have purchased several bicycles from you in the past.

The staff are king, experienced, and quick to offer help! I did not feel “ oversold” but satisfied with my purchase and I was very appreciative of the help and knowledge.

Quick turn time on repairs.

Friendliness of staff. Knowledgeable staff.