Trek Bicycle Franklin Googlemaps

   1473 Reviews
1709 Galleria Blvd #1001
Franklin, TN 37067
615-549-5966
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Recent Reviews:


Friendly knowledgeable people
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The Franklin location is always top notch. Really appreciated how efficiently Ben went through everything. I’ll be a customer as long as they continue to provide service like they do!
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Super friendly staff and great bikes!
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Easy to do business with
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Quick, professional, and reasonably priced for repairs. Clean shop with polite, competent personnel.
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Haven’t gotten to fully experience the bikes yet but the team was amazing. Very personable and knowledgeable. I spoke with Maggie over the phone 2 or 3 times over the phone. She just so happen to be the person that I ran into when I came in store. I could tell that she really cared about my riding experience moving forward and that meant a lot.
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Wonderful customer service. The sales person was very attentive and went above and beyond so that I could get my bike same day! Top notch customer service! Thank you so much
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The level of customer service is superb! They are helpful, skilled, and make you feel like a neighbor. Extremely happy with Trek Franklin. Shout at to Maggie and Dave.
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Great customer service and fast turnaround.
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The bike technician extended a friendly greeting when I walked through the door:) He listened to my concerns and quickly diagnosed the problem. An estimate was given and approximate completion date. My bike was done within 24 hours, and my cost was less than expected. Great service!!
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Our whole family has Trek bikes and the trade up program is a great help with growing kids. We have had exceptional reliability with all of our bikes. On our last purchase, your team was so kind to my son and made sure he understood exactly how to use his new bike.
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The people there know what they’re doing.
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Great sales team. Ryder Schannals is very knowledgable of the products. Friendly sales person and very helpful!
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Friendly and honest service, I like being able to talk to someone who can give me good advice about what I need.
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The sales representative was personable and professional. She answered all of the questions that I had. The only con that I have is that a new bicycle does not come with a kick stand.
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I am blanking on his name - bt the guy who checked us out was SO helpful and kind!!! My name is [NAME REMOVED] if you want to look up who he was!
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Awesome customer service and great selection of bike equipment and accessories.
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Performance and style
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Friendly, conveniently located physical location for shopping.
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Great service—thorough, informative, friendly, and fun!
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