The sales representative was personable and professional. She answered all of the questions that I had.
The only con that I have is that a new bicycle does not come with a kick stand.
Dave sold me the best chain lube in the world (Dumonde Tech Lite) . I use it for everything. Keeps my chain running smooth, but it also works great for other household things. I've used it to quiet squeaky door hinges, to spice up a waterslide, as toothpaste, and for hair gel. It's also a great laxative. My doctor says I have a problem but it's been nothing but good to me. I only wish you guys would sell it in bulk so I don't have to come back all the time!