I appreciate the local store, ready & willing to serve the - GROWING - community. Oh, wait, some Trek CORPORATE KNUCKLEHEAD has decided to close the store! Poor decision.
Trek is loosing quality personnel who have represented Trek in a positive way. And they continue to do so through the Sunnyside closure. Truly, good people, good representatives.
Trek bicycles are a fine product. But your store personnel are the reason my wife & I chose to by both of our bikes from Trek.
And, your 30 day trial period is excellent. My wife decided to change models and upgrade after several rides over the course of a couple of weeks.
Thank you,
Chris [LAST NAME REMOVED]
Sanger, CA
Well before while researching the product I was interested in, the Trek Team made themselves available to answer my questions on several occasions. I researched other bicycle stores as well and even looked at the product I wanted on Amazon. I chose to purchase what I wanted through Trek Sunnyside Bicycle due their great customer service and sharing honesty of the pros and cons of the product. After receiving the product Trek Sunnyside took time to go over the product and help me feel comfortable with it before leaving. The following day I needed help and contacted Trek Sunnyside. Brian met with me and helped me resolve my problem. In all, Trek Sunnyside Team were always positive, informative and ready and willing to help. I happily share my experience and have already referred and will continue to refer to Trek Sunnyside.
Great Staff. Great Service Department. Lots of Inventory.
IT IS A SHAME THAT TREK CORPORATE IS CLOSING THIS STORE / LOCATION.
Although I have used the North Fresno location, it is an extra 34 minute drive.
Knowledgeable staff led by a very knowledgeable shop manager. Delaney is always passionate to help with his wealth of knowledge on anything bicycle-related, and the job is always done right. The recommendations on purchases are always great, I trust this shop and will never go to another shop in town.
Your services are phenomenal. Never have I found a bike shop so helpful, friendly and knowledgeable. Delaney helped me out with a chain and brake problem I was having. Had me up and running in no time. Appreciate these guys very much and lucky to have them here! Awesome work highly recommend!