My bike came back working better than before. The workers are nooo joke!!!!!!! They absolutely love what they do; and it shows right away from the second you walk in, to the min you pick up your bike. John; you freaking rock!!!!!!!!!!!!!!!!!!
Great customer service, my issue took 30 minutes to resolve but the trek representative was so patient and understanding, he wanted to make everything right and he did. I appreciated that. I highly recommend this brand of bikes and this store.
I did not catch our salesman's name, but he was friendly, patient, and not pushy. He was knowledgeable and did not try to upsell. He was upfront and honest with the quality of bikes.
The staff was extremely knowledgeable and helpful. They were patient, kind, and understanding. They even engaged with our young children and helped them feel included. Trying to find the hidden cows was very engaging for the kids while we shopped. The products are high quality and durable.