trek is great. I have been going to trek bikes for the last 6 months and have use the bike repair shop multiple times. the quality of repairs has been consistently good (which is actually hard to find in canberra) and the guys are friendly as well which is a bonus.
Great products, I’ve been riding my trek for years. When I spoke to the Majura, Phillip and the fyshwick stores, the guys were friendly and helpful. They had my new bearings sorted in no time. Cheers
Fantastic range of products in store, and the steam are always willing and able to source more specialised parts on request. Customer service is awesome - always a warm and friendly welcome, good advice and nothing is too much trouble.
From the moment I entered the store, I was immediately acknowledged. Daniel informed us that he would assist us as soon as he finished with another client. I had previously researched the Trek Allant # Gen 2 7, but Daniel took the time to walk me through all its features.
I was very pleased with the service, and I love my new bike. Levi prepared the bike for my ride home the following day. I couldn't be happier with my experience, to the point that I recommended the Trek Fyshwick store to a young lady in search of a new bike. I hope she found what she was looking for.