I’ve been mountain biking for many years. My bike was spent and I needed new for the upcoming challenge of helping to coach our school’s Mountain Bike Club. I chose Trek because of the longevity and reputation of the name and product. Knowledge, experience, and friendliness of staff-Brad was very helpful in assuring I was fitted to a bike that was best for me. On my 2nd visit, Hannah assisted me with my order and all accessories I needed. After my bike was assembled, Mark took about an hour going over the highlights and necessary knowledge for my new Powerfly 4 e-bike. I feel very comfortable calling or heading back into the Gahanna store at any time, and feel confident that I would be greeted with excellent service! Thank you, Trek Gahanna!
The team was very helpful, very educated and truly cared about my interest and questions. I purchased 2 bikes from this store and would recommended this location to everyone
Team was knowledgeable and helpful especially Hannah & Steve. Really appreciate the time they took to answer questions and provide their authentic recommendations.
Great selection but the service we received from Mark really stood out. He’s very knowledgeable and was fantastic helping us find the perfect bike for our son and explaining the difference between the models, generations and available configurations.
Products are affordable and available. The team at this location is very helpful and very patient. Has great knowledge of the services and products they offer. Steven, EricH are amazing.