The people are just the best. Hannah, Steve, the entire team at the shop are friendly, courteous, knowledgeable and true bike enthusiasts. They have walked us through every step of the journey of becoming a biking family... and don't sell us short on what we need and what we don't need.
Everyone I spoke with at Trek Gahanna was very friendly and knowledgeable. This was my first visit to this location and I felt welcomed the minute I stepped in the door. I will definitely return for my next bike service. Thanks!
I had a great experience at the Trek store in Gahanna. I went in knowing I wanted to upgrade to a new bike but not really knowing what would work best for my needs. The customer service was fantastic! Steven helped me get sized and walked me through various options to test and discussed any questions I had throughout the whole process. I walked out with a FX SPORT SL 4 SO and can’t wait for my first commute to work on it! 10/10 overall!