Trek Bicycle Gainesville Googlemaps

   1005 Reviews
1700 NW 13th St
Gainesville, FL 32609
352-275-5005
Visit Website

Recent Reviews:


Quality products and service. Nice folks.
Report a concern

It is the people. Aaron is personable, helpful and friendly all while being the only person in the store and helping 3 people.
Report a concern

Very friendly and courteous staff; excellent customer service!
Report a concern

very quick and reasonable
Report a concern

I'm glad that you were able to help me with my wife's Drive Walker. Adjusting the brakes for us will allow my wife to safely use her walker.
Report a concern

Both the store manager and the other worker that was there was extremely helpful to me and my son and everyone else that was in the store at the time. Will be going back again
Report a concern

Top quality and the crew have a lot of knowledge about trek bikes. And the technician are very professional and helpful. 5⭐️
Report a concern

Excellent in all respects
Report a concern

I was unable to come into the store myself but I had taken pictures of what I needed and someone helped my sister get exactly what I needed. I very much appreciate the time he took to help. Your customer service has been wonderful.
Report a concern

Very knowledgeable and helpful staff.
Report a concern

quick, thorough servicing to accommodate my needs...
Report a concern

Great bikes, great service. 10/10 would Trek again.
Report a concern

I like the prompt attention and quality service provided by the team here.
Report a concern

I was really impressed with the service and the attitude. It was very clear that the goal was to help me find the bike that would best fit my needs. No one attempted to encourage me to buy a more expensive bike than I needed, and the range of bikes available was pretty impressive, too.
Report a concern

The service is extravagant. Aaron and Bennett provided excellent, cheerful, intelligent, and informed customer service. I live out of state and wait until I am in Florida to come to the shop. I have learned myriad useful things for Aaron through the years.
Report a concern

Service was amazing and very attentive. Staff knowledgeable and of great assist. I was in this past Tuesday to pick up my bike after maintenance and purchase other supplies needed. There was only one employee available and he was amazing. There was an onslaught of customers. All were very patient. All the while, phone ringing. Your employee was great and never lost his cool. However, it was not fair to the employee or customers waiting. Two employees on the floor would be a great asset.
Report a concern

Trek = excellent quality. Gainesville Trek = great service.
Report a concern

Excellent service and friendly staff!
Report a concern

Professional and courteous!
Report a concern

I came in last minute on my way out of town, needing a last minute repair. Staff was super helpful, fixed my issue quickly and got me on my way! And my Trek is my favorite bike ever.
Report a concern