I like that I know the people and they know the product. For me, there is too much Trek product and too little choice from 3rd party commercial options. However,
I value the people who work there and that makes up for sometimes a second rate product.
Suzzanne and Jason are great listeners and helped me pick out the best bikes for my daughter and I. They gave great advice and are always there to answer questions when I stop in.
Trek Geneva staff: Always helpful. have what I need in stock.
It's a two hour drive for me. I make the trip because I don't trust the bike shops in my area.
Leaky tubeless tire on my gravel bike. Extremely knowledgeable staff diagnosed that both tires needed to be recharged with sealant. Ran some errands and picked up my bike less than two hours later. What more could I ask for? Best bike shop in area!
Answered all of my questions and encouraged me to take a test ride on more than one bike. Even suggested I ride the bikes a second time to make sure I was going to be happy.
Great place! Would definitely recommend to anyone that is looking for a bike.