I love my new bike! And I love the personalized attention at the store. David wasn't just trying to sell me any bike; he genuinely helped me find the right bike for me and the safety features I needed. Now I'm enjoying riding again for the first time in 30 years.
Your service is simply terrific. Suzanne listened to my questions and helped me find the right bike for me. She was friendly and knowledgable and a pleasure to work with, as was everyone I interacted with in your store.
This store is three times farther from me than the bicycle shops in Ithaca, and I'll continue to make the drive. It's so worth it.
Thanks, Trek Bicycle Geneva!
Went in with a broken bike (pondering a new bike purchase). Easy to talk with, no pressure, just a great friendly atmosphere that made me want to purchase a bike.
They were very helpful in helping me figure out which bike rack would work best, and then Jason was so very helpful in carrying it out and fitting it to the van. Was a huge blessing! We will definitely be back as the children grow and need more accessories:)
I love my bike! And I am so appreciative that y'all could do a level 2 maintenance service on it on Memorial Day (so I could bike these past two days!)
My relationship with my local store has - so far - only included service. They are helpful, courteous, fairly priced and attentive to those of us with no mechanical prowess. I always leave with a smile and a well behaved bike!