Trek Bicycle Geneva Googlemaps

   1225 Reviews
489 Exchange St
Geneva, NY 14456
(315) 789-5922
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Recent Reviews:


Great friendly service as always. Great staff!!!
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Very friendly people
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I like what I have always liked about our local bike shop -- the LOCAL. I get personalized attention that means everything. They know me, they can make good recommendations for me. They genuinely seem to want me to enjoy my riding. That is what I like about our store.
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Excellent staff with great communication.
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The staff were incredibly friendly and helpful. They pointed me to the correct services I needed and made proper recommendations without pressuring me to buy anything I didn’t need or want. When I came to pick up my bike after the service, I was surprised to see that the bill was much cheaper than initially anticipated, as they only completed the work necessary for my bike. I’ve met many mechanics who is only motive is to make a buck and the folks at Trek could’ve easily followed suit, but they did not. And very impressed with their honesty and capability in assessing what I had needed and providing the service, I will be returning to them anytime I have a bike related needs.
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people are friendly knowledgeable and honest
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I feel bad that I can't remember the young lady's name who helped me. She was very kind trying to help me find a charging cord. Turns out my light is a mini B Port. But she was very informative and helped me understand the different kind of lights available. I ended up purchasing a head and tail light set. I love them. I put the tail light on my backpack and the head light on my helmet. This way they can be easily transported inside when I am off my bike. Thank you
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They are always willing to help you find your perfect bike. Actively listened and helped me find my new bike. Additionally you can find some amazing choices on discount when they run sales.
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Everything you could need for a good quality bike in one place, great products great services & great pricing.
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Great advice and products. Appreciate the help you provided.
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Excellent service and quality products
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Everything. The service was excellent and Suzanne was extremely knowledgeable and was able to answer all of my questions. I could not have asked for better service.
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I have been doing business with Geneva bike shop since the 80’s. They have always been friendly and fair on their pricing. I would recommend them to anyone looking for a new bike or looking to get that old bike going again. Keep up the great work!
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Excellent customer service. Very friendly, helpful and knowledgeable about their products. We recommend them to my friends!
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I love my Trek bike, so when I went looking for my grandchildren, I knew a name and a bike shop that I feel very good about. The bikes and other equipment are top quality. The staff at the Geneva store are knowledgeable and great to work with.
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Suzanne and team are excellent. Thank you
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The staff are always awesome and they have such a great stock of everything you need!
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The Geneva bicycle shop is outstanding! The best bicycle people in the world! Super customer service.
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Suzanne is awesome she has always been very friendly and helpful her customer service skills are excellent
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Service technicians and sales personnel are always happy to assist in whatever needs you may have Always a quick turnaround time for service and work is always done properly Best bike shop around
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