Trek Bicycle Gig Harbor Googlemaps

   577 Reviews
6820 Kimball Dr, Suite B1
Gig Harbor, WA 98335
253-858-8040
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Recent Reviews:


The shop was in communication with me every step of repair to my bicycles, and if additional work was needed, was very clear about what and why.
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I am right now without an adequate vehicle to bring my bike to the shop and they came to my home and did pick up for repairs. Bike was ready in the evening and they dropped it off. Great service!
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Your representatives are always very informative and extremely kind.
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Great sales and repair service from an amazing team.
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Staff at the Gig Harbor, WA store are knowledgeable and friendly and always ready to help - even when it is not a Trek bike that is brought in.
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Service was fast and cheerful. It was a good experience
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I stopped in, unscheduled, as I was heading out on a Mt. Bike ride with my son and the valve on my tubeless tire was leaking. I wish I could remember the young mans name, but he got my bike right on the lift, analyzed the issue (which turned out to be a defective core of the valve), replaced the core, pumped up the tire, and due to his timely, and outstanding, customer service, I was on my way to Gateway park (Project 360 trails) for a fantastic ride with my son. I couldn't believe that he only charged me for the price of the valve core, which was less than a cup of coffee. As I was waiting, I walked around and they had some really nice bikes in stock, and after my truly fantastic experience with getting my valve fixed, I can only imagine that this same outstanding customer service would be there when looking to select, and purchase a new bike, so I would definitely take the time to work with this shop if I was in the market. Murray Reid, Everett WA
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I've only had a minor repair done in 20 + years, so no recent experience since Old Town. I woke up this morning thinking the place needed: a young, 20-30 + woman bicyclist in sales, and to brighten the place up, my memory is of a dark man cave feeling. Women add a valuable attitude and engaging element for men and women like, often prefer, talking with a like minded bicyclist. And unless she's into Goth, she'll certainly have some ideas about brightening the place up. I'm glad we've had a name brand, reliable bike shop in town for 40+ years, and wish Trek continued success. If you do hire a woman think about getting another woman involved in that selection process, not just "the guys".
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Service is always warm, knowledgeable, friendly.
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Staff are helpful. It’s close to me!
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We had a great experience renting mountain bikes from them. We signed up, the bikes were ready to go. We dropped them off all dirty from a great day of riding and they cleaned them up. You can beat that, it was a rainy muddy day and so we all know what that means. We will be back!!
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Cole was wonderful ! Great customer service and knowledge regarding e-bikes.
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Gig Harbor Trek bicycle shop sells and services the solid, trustworthy brand, Trek Bicycles. The sales staff and service technicians reflect that brand loyalty of quality and trust. Everyone is friendly, knowledgeable, and genuinely focused on the customer. I appreciate how they thoroughly inspect the bike before maintenance and then take the time afterward to review the replaced components and work performed. You never feel taken advantage of—only taken care of—so you can ride with confidence and enjoy your bicycle safely.
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Good help
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Great service!
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These guys love bikes and getting involved in the community.
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Friendly service. Competitive pricing for above average quality
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personnel changes over the years, still excellent, great crew information and service....customer for 25 years.
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Jeff and Aaron are the best in the biz!
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I have been pleased with the service/repair done at the Gig Harbor location.
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