We had a great experience renting mountain bikes from them. We signed up, the bikes were ready to go. We dropped them off all dirty from a great day of riding and they cleaned them up. You can beat that, it was a rainy muddy day and so we all know what that means. We will be back!!
Gig Harbor Trek bicycle shop sells and services the solid, trustworthy brand, Trek Bicycles. The sales staff and service technicians reflect that brand loyalty of quality and trust. Everyone is friendly, knowledgeable, and genuinely focused on the customer. I appreciate how they thoroughly inspect the bike before maintenance and then take the time afterward to review the replaced components and work performed. You never feel taken advantage of—only taken care of—so you can ride with confidence and enjoy your bicycle safely.
Gig Harbor Trek’s customer service is outstanding. They are very supportive of local bike programs, to include the local youth cycling team. For a small local bike shop they have a surprisingly good inventory. What they may not have in stock, they can get quickly.
Jeff at Gig Harbor Trek was so great. My new Trek bike is wonderful. Took it to Alaska on a fundraiser ride from Anchorage to Fairbanks and it performed awesomely. Really made it a nice ride. Came back home and Gig Harbor Trek cleaned it up for me and made all the necessary adjustments needed for my next rides. He installed some new fenders so I can continue to ride in this PNW wet weather this winter. Thank You.
They were able to get my bike in and do a tuneup, as well as set up a bike trainer for me the same day as I brought it in. And I had no appointment. I’m very thankful.