I want to give a huge thank you to the team at Trek Golden for how they handled a recent situation. Things don’t always go perfectly in any business, but what really matters is how it’s made right — and they went above and beyond to take care of me. From quick communication to making sure I had exactly what I needed, the follow-through and customer service were top-notch.
Trek bikes are quality bikes. The service at Trek Golden is exceptional. All of the people who work there from sales to wrenchers really know their stuff
We like everything about this store. From the front to the people that service your bike. We are very, very please with everything. Thank you for everything. Sincerely, Marianne and [FIRST NAME REMOVED]
Go Buckeyes....
Trent?? Awesome guy, helped me out halfway though my ride, getting me back on the road. Had my wheel taken apart showed me some bad bearings I had no clue about (new-used bike). Thanks man your customer service was great.
-Micah
The people who work there are very knowledgable and friendly. Unlike some other shops, they stop what they are doing when you come in to ensure the customer gets expert and friendly help!
The staff at trek golden is wonderful. Always friendly and welcoming. Trent is one of the only mechanics in Denver that I trust to work on my bikes. I do wish, however, that Trek corporate would re evaluate some of their pricing structures. The local shops are the best.
The staff is fantastic, I got a Madone and it is the nicest bike I have ever had. I rode Lookout Mountain today and went by Trek Golden just to say hello and fill my water bottle.