Not all bike shops are created equal!!! Trek Grand Junction is THE BEST !!!.. I have dealt with many bike shops over the years and THIS SHOP IS ON TOP. They have built 4 bikes for me the past few years and all have been built with attention to craftsmanship and they stand 100% behind their work. The staff is very professional and really care about your bike quality and safety. I drive 4 hours to this shop because TREK GJ IS THAT GOOD !!!
I was traveling from out of town visiting a friend to ride my new Pinarello. My rear tubeless blew off the rim on a ride 1 mile from your shop. Walked in to your shop for first time, and they loaned me new wheels for the weekend visit and was back on my bike within the hour. Your employees Josh and Brad went out of their way to figure out a solution for me to ride. It was such a good experience, and will be passing this on to my bike friends. I purchased 3 treks in the past, and my next mtn/gravel bike will be a trek again after this experience and stores every where!
I don’t know how to thank them, it made a scary experience much better😊, and got me riding again.
Please feel free to reach out to me.
Michele Regis
Ethan helped me try on most of the bike helmets in the store, and even then, the next day I ended up returning the one I bought because I found another Trek helmet online that I liked better. He helped with the return and ordered the other helmet for me -- bottom line is that I'm a picky customer but these folks are patient, helpful, and want to make sure you're happy.
Josh was an amazingly knowledgable salesman and totally got me amped up for my new bike! I couldn't stop thinking about it after my first demo, and Josh's encouragement to buy because it made me happy pushed me to make my purchase.
Love my Trek Townie and really appreciate the customer service and the bike service. I get tire repairs and services done promptly and efficiently. And the guys are professional and kind.