They stayed late on a Saturday afternoon to help us choose the right bikes. They were warm and friendly with zero pressure to buy. We rode several bikes before making our selections. Overall, we're very happy!
We like having personal service close to home. We love our Trek e-bikes and haven't had any problems with them, but our questions have always been answered and tge customer service is top notch.
Great products and great service provided. Matt anticipated my needs and provided some great recommendations for accessories, some of which I was not familiar with.
The staff at Trek Granger were friendly, clear communicators and easy to work with. I had a level-two service completed and the bike was ready in just a couple of days, even before expected.