I like to buy local and they are right at the end of my street. I have been in there a few times to buy parts for my stepson’s bike and they are always so helpful. When it was time for me to buy a new bike, I was for sure going to Trek of Grosse Pointe.
I like the advice and "extra" help that the GPW store provides. For example, when I replaced the chain on one of my bikes, they cut it to length for me.
I was at the store for a bike fitting with Steve Mertz. The experience was other wordly. I consider myself a novice to beginning intermediate cyclist, but I learned so much from Steve during the fitting. I feel like i am readin to go the next step in cycling. He was also very personable and made the process comfortable and smooth. I have the utmost confidence my bike being right. I look forward to the final tweaks on my bike when it arrives. I would recommend Steve to any and everyone that is even considering cycling and a bike purchase. Top notch.
So knowledgeable! I’m just getting into cycling and don’t know what I don’t know. It’s so nice to have someone looking out for your best interests while still being sensitive to the fact that I’m not ready to spend a ton of money.