Took my navigator in for an overhaul due to having stored it for a few years in MN and they finished the job in just a few days. Now I've got pretty much a new bike at less than half the price. Very satisfied.
Straight forward answers. No pressure to purchase something. No upselling. Efficient, personable staff with hardly ever needing to wait for assistance.
Have loved Trek for decades, still have my old Trek 7000 bike from the 90's, even though I'm mainly riding a Verve + these days. Brought my ebike in for service to take advantage of the winter special and she rides like new. Staff at the Happy Valley store is always friendly and helpful.
It was super easy to drop my bike off, the service was great - and I have been coming here for years. Staff has always been honest with me and even though it's a big shop there are still personal connections and great work being done.
High quality service and a very professional service manager named Brian Laffler. Brian was also the salesman the Sunday I arrived. He was very knowledgeable, compassionate and attentive, I would recommend him to my friends and family.
I brought in an older bike for maintenance. The bike crew were very polite and knowledgeable as to what service was best for me. Never tried to over sale and were understanding on which services I was looking for to keep my bike in safe condition. Repairs were completed on a timely manner for a reasonable price. This was my second service there and I’m sure I’ll be back again