Every single time I go there the last couple years I’m amazed at how wonderful everyone is there. Seem like they get all the work done way quicker than I ever would’ve expected with above averages quality control. I think tracks should give all of them and pay raise because it’s an unbelievably competitive environment in the biking world right now thanks, Jon.
Dropped in for a free tune up per a mtb course offer. They were so nice and prompt even though I was not spending any money at the time. Also needed to pick up a few small items and they gave me good recommendations for the most cost effective items I needed. Very helpful!
Mike and his team at the Heber City Trek Store are the best. Unparalleled customer service and top notch mechanics make for a great experience. If you need you bike serviced or are looking for a new bike, come see Mike at Trek.
Rich was our sales representative and he is very knowledgeable about the Trek mountain bikes. He made sure that the Trek bike I purchased was the right fit for me. He also outfit me with some other gear that I desperately needed. I’m thrilled with my new Trek mountain bike. Thank you
Mike is great to work with! He is knowledgeable and helpful. He told me what was needed and had the bike finished when he said it would be done. He also noticed small things on the bike which needed to be fixed.
The Heber Trek shop is well stocked and the staff is knowledgeable and friendly. My family has purchased Trek bike three separate times now, and each time it has been a positive experience. Trek bike are very high quality and we have thoroughly enjoyed them over the years.
Good customer service and tuneups. Knowledgeable and friendly. I haven’t purchased a new bike…too expensive, but all nice bikes are. We’ve just received services.
I took my bike in along with many parts to have swapped out and upgraded. The quality of the work on my bike is always fantastic. I appreciate the time the staff takes to talk you through it and then deliver on what they talk about. Thank you.