Trek Bicycle Highlands Ranch Googlemaps

   1763 Reviews
9567 S University Blvd Unit E
Highlands Ranch, CO 80126
720-653-3010
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Recent Reviews:


I gave the Trek Bicycle Highlands Ranch store a 10 because my experience with the entire team has been absolutely first class in every aspect. One of the things I appreciate most is the feel of the store itself. It’s large enough to offer everything I need, yet small enough that I always feel like I’ll receive personal attention and genuine customer service whenever I walk in. It reminds me very much of the Trek store I worked with in Laguna Niguel, California. Up until about six months ago, I had almost exclusively purchased Specialized bicycles and products. However, after a negative experience with a Specialized dealer in Laguna Niguel, I decided to check out the Trek store there instead. That decision completely changed my perspective. The team cared about me, cared about my experience, and worked incredibly hard to set me up with a Project One Speed Concept triathlon bike that I have been extremely happy with. Finding the same level of professionalism, knowledge, and care here at Trek Highlands Ranch has been fantastic. It has truly been a mirror experience of what made me such a loyal Trek customer in California. My first experience at the Highlands Ranch location was with Cam, and I honestly can’t say enough good things about him. He seems to know everything there is to know about bicycles and triathlon equipment. His professionalism, attention to detail, communication, and overall customer care have been outstanding. The team consistently finishes work on time, follows up when they say they will, and delivers exactly the type of experience I would expect from a truly professional bicycle shop. I also want to recognize Kristin at the front desk. She has been equally impressive. As an experienced Ironman competitor, she has shared valuable firsthand advice regarding nutrition products and race preparation for my upcoming triathlons. It’s incredibly helpful to work with people who not only sell the products, but who actively live and compete in the sport themselves. Because of experiences like these, I will absolutely continue using the Trek Bicycle Highlands Ranch store, and I strongly encourage anyone looking for a bike shop to give them a try. You guys are amazing. Keep up the great work.
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For the purchase of my new Trek Verve-2 - Oliver provided top-notch, professional service. He even loaded my new bike in the back of my car. I am a happy Trek customer!
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The team was incredibly helpful and very quick to complete the service
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Great customer service and good selection of bikes
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The entire team is friendly and knowledgeable Their service department is quick an efficient. I take all of my bikes there.
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Kirsten is great. Wonderful experience.
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Technicians are extremely knowledgeable, easy to understand and care about me as a person.
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The shop guys are always friendly and when my bike does get serviced, it's usually done within a relatively short amount of time. I appreciate their hours of operation too and its location is convenient for me.
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Friendly knowledgeable staff
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Absolutely love these products! I highly recommend and have such high amazing experiences every time I'm in the shop!! I would even do a commercial for free for this brand because of how awesome these bikes are!
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Great brand, and very helpful staff
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Service was impeccable, timely and very communicative. Technicians were beyond friendly, helpful and knowledgable. Would definitely recommend to anyone!
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These guys are great. Very quick and knowledgeable service.
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This is the 4th bike I have purchased from them all great experiences.
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Great friendly service! Knowledgeable and helpful!
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Awesome product and great service!!!
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Cam was amazing. He is not a sales rep, but when I came in he saw that i needed some help, took the time to see what I wanted and found the right bike for me. He set me up on a couple of sizes to make sure I was fully satisfied. He also set me up with accessories that I would need to be sure my experience would be safe and enjoyable.
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Staff was super helpful and friendly
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Very helpful over the phone and in-store too. Showed 1 item in stock which they duly had so excellent all round. Location is good too as large car park makes it very accessible unlike some other shops where you have to carry your items some distance.
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Qaulity product, fiar price. The best was the sales rep who assisted us. I believe his name was Maddi. Very knowledgable young man, great personality, great deal of patience, extremely versed with the knoweldge of the bikes we purchased. Great communicator and just a nice, respectful young man.
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