Joe, at the Highlands Ranch Colorado store is very knowledgeable, patient and helpful with both service/repairs and sales. He’s passionate about bikes and it shows and I really appreciated his help.
Decent selection for basic clothing and accessories. Reasonably priced bikes. Matty creates a good sense of a LBS despite it being part of the trek empire.
The service, communicate and turnaround were excellent. The only thing I noticed was when I got the bike home the front breaks still didn't break quickly (I pull the brake and the tire wasn't completely locked / held in place). I should have tested at the store before leaving and asked questions.