The lovely man that served us so so helpful, he even was showing my 3 year old how to ride a bike (my son never listens to me like that). His tips were great, He really went above and beyond. I wish I could remember his name.
We bought two Trek bikes for my son and my nephew yesterday. We love the quality and design of Trek bikes. The build feels solid and reliable, and my son’s new bike rides so smoothly. The service was also great—staff were helpful and made the whole buying process easy and enjoyable. Overall, a really positive experience!
My experience at Trek Hoppers Crossing was exceptional. The agent that assisted me was very knowledgeable, and he answered all my questions. Not only did he answer them, but he also helped me with other accessories for my new bike.
Tom and Alex are very courteous and welcoming. Tom is helpful and accommodating. The cost of the service is also very reasonable. Will make sure my priced bike will go there for any service.
Two thumbs up.
The range of bikes and related extras is impressive. Service is excellent. I wanted a bike that wasn't in stock. Tom ordered it, and it was available for me to collect on the date. King gave me a bike fit. he is extremely knowledge and was very helpful. He suggested modifications to the bike to make it more comfortable and carried them out. He also spent time telling me how to operate the bike.
I highly recommend Trek at Hoppers Crossing.
KING was really knowledgeable and also remembered me from my last visit. Assisted with my enquiries re a new bike for my son and we will be back soon to purchase it.
Fantastic service from Trek Bikes!
Dropped in to get my wheel fixed and the team had it sorted quickly and professionally. Everyone was friendly and helpful—and to top it off, they made me a great coffee while I waited. Really impressed with the service and atmosphere. Highly recommend!