The team went above and beyond to meet all of my needs. My bike has never been this clean thanks to Tito and Tyler was very knowledgeable about what I needed on my bike to get me out on the road. They hooked it up.
Elias was great he explained and recommended different bicylcles! He was super knowledgable and also bilingual. Would 100% recommend visiting the store and talking to him.
The team at the West University Trek store in Houston have always been helpful. That's why I keep coming back. They are led by an excellent manager Tyler. He is awesome
Cynthia, who fit me for my bicycle, was absolutely amazing! She knew her business, she couldn't have been nicer and more helpful, and gave me every confidence that she was gonna get me into my bike the best way she could so that I could optimize my performance. She is a tremendous asset to Trek – do everything you can to keep her there!