Cynthia was a dream to work with and was wonderfully affable and kind. She was also sincere, offering to fit me for all kinds of bikes and straitforward in telling me if it worked or not.
Nothing but compliments about Cynthia or my recent bike fit at Trek Weslyan. Subtle adjustments yield meaningful results. Did a 110 miler two days after fit and the improved efficiency got me home without issues.
Cynthia is an asset to your business and Mynette R. will be missed by cyclists, friends and especially Trek Reg’l / Corp.
You worked on my Specialized. The tech was knowledgeable, the work was good, and the price was reasonable. I will be bringing my Canyon and my Mondraker when service is needed. Keep up the good work!
The bike fitting I had from Cynthia Stewart was very thorough and informative. My body mechanics were checked and discussed. The knee pain I was having was discussed. I She took care to set up my bike in the trainer to insure it was level so she would be an accurate assessment of how I was situated on the bike in a neutral position. She made several adjustments to my bike and adjusted my cleats after that. She also explained what she did and why. They didn't look like big adjustments but they added up to a much more comfortable position on the bike. A follow up visit within 30 days to discuss how the current fit actually feels is very reassuring. She's a bike fitter that is interested in how the fit feels to the rider, which demonstrates that she understands fitting is a science that needs as much input as she can get to make the fit as good as possible. I'm looking forward to getting back to riding.
The team went above and beyond to meet all of my needs. My bike has never been this clean thanks to Tito and Tyler was very knowledgeable about what I needed on my bike to get me out on the road. They hooked it up.