Trek Bicycle Houston West University Googlemaps

   2471 Reviews
5339 Weslayan St
Houston, TX 77005
(713) 529-9002
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Recent Reviews:


The service was provided quickly and professionally and the technician provided other interesting information.
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Great customer service. Polite, helpful, and timely.
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Excellent service - needed tune up same day and technician stayed late to finish and add some accessories I'd forgotten to ask for. Great work on the bike, thanks.
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The people, Tyler, Elias and Tito were knowledgeable, patient and professional. They seem to enjoy their job, and enjoy helping customers.
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The facility was very clean and had state of the art equipment to ensure I was provided the best fit possible.
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Wet knowledgeable staff — Elias was patient, kind, and very helpful as we outfitted our family with bikes and accessories.
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Love the bike, love the pedals, love the bottle, love the glasses. but especially love the bike.
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The service was excellent. I was able to get everything I needed and get my new bike custom fitted.
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It took a long while for someone to help me. But once he did, the customer service was exquisite. Mark really helped out and made the experience pleasurable. He even helped me install something, going the extra mile. So I’m assuming it took so long for me to be helped because the workers were going above and beyond for the people who came in ahead of me. Maybe they need an extra employee or two to bridge this gap?
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Outstanding team you guys got! From Tayler to Matt and the rest. Very friendly and knowledgeable.. great team!!
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Products- like the design Tyler is cool af made my experience really comfortable and fun
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Tito was very helpful and considerate of my request to refurbish my used 16”bike for my grandson… He advised me NOT to proceed as it wasn’t feasible to apply training wheels. He is a credit to your company. Dr. David S. Wolf
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Maxx has been able to solve my problems when others could not.
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Staff there are always very attentive and helpful.
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The people are friendly
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I appreciate the thorough explanation of the issues that was affecting my bicycle. He pointed to each problem and described how they will fix the problem. The bicycle was returned to me in better condition then when I dropped it off. Thank you Trek for taking such good care of my bicycle.
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Great quality products and great service at the Trek store.
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I appreciate the customer service and willingness to answer questions, offer advice and suggestions, etc. Everyone in the store is incredibly kind, friendly and knowledgeable.
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Tyler was very knowledgeable and had patience and an answer for all my questions. Store was equipped with everything I wanted/needed
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I really appreciate Marika’s help. She recommended a better bicycle that the one I thought it was better. I’m very pleased with the one I ended buying. Thanks, Marika!!!!
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