The super friendly staff makes Trek Inverness a wonderful place to visit. Demi goes out of her way to make one feel welcome. Furman kept me updated on the service of my bike, and made it like new. We are fortunate to have this dedicated team in our community!
Fantastic customer service! The staff were extremely knowledgeable and helpful. They gave great advice on where to ride and also recommended a lunch place. The e-bikes we rented worked great. We would definitely recommend renting or buying a bike from Trek!
Love this store always super helpful and knowledgeable they take the time to answer questions never making you feel rushed all with No high pressure sales.
Trek Inverness is my go to for my bike needs. It's all about service and the people. [FIRST NAME REMOVED], Demi, and Furman are the absolute best in helping me along in by cycling journey.
I travel full time across the United States and needed brake pads for my Lectric Ebike, Trek Bike had the exact replacement pads I needed. I could've purchased these parts online however, I prefer to support local brick and mortar businesses wherever I am staying.
Great experience with our bike rental! Very easy online reservation process. The bikes were clean and in great condition for our ride and the all the staff I talked to were friendly and helpful. I would recommend Trek Bicycle Inverness for a great bike rental experience!
David Boomer the service manager turned a really bad day into an extremely great experience.
My Catrike 559 was having issues. I brought it in expecting it to be down for at least the rest of the week.
Cool thing #1. Mr. Boomer took a look at it as soon as I got there. He found the problem.
Cool thing #2. Mr. Boomer offered me a loaner trike while mine was in the shop
Cool thing #3. Mr. Boomer called me just a few hours later and had gotten my trike all fixed up.
Coolest thing #4. The problem I had was just a nut that was worn through so Mr. Boomer put it on for free/No Charge!!! Now how cool is that!!!
I'm a "Trekkie" for life now. No need to go anywhere else!!
Thanks Mr. Boomer and Trek Bikes!!
Very friendly, helpful, and knowledgeable staff. I can't say enough about our rental experience with them. We will definitely rent from them again, and recommend them without hesitation. Thank you.