Really appreciated the time the employee took to help me select a bike. Also appreciated the fact that they had it put together in the time the promised.
The people at the store were super friendly and helpful when I went there to look at bikes. They helped me with my decision without being pushy. My pickup experience was very good as well - the bike had been assembled as we had discussed before, everything was in perfect shape.
The 2 guys working there were the most helpful and informative people I have ever experienced in a bike store. Took the time to help, super nice. Wow, thank you!
Such a great time testing out bikes and the staff were amazing! Wes helped us with everything and answered so many of our questions and provided us with the right bikes we needed.
The lovely folks at Trek went above and beyond and out of this world to help this clueless mom make the right choices for her kids when it came to a short list of seemingly simple requirements for bikes. They helped talk through what I needed, what they had, the fact that they could customize almost anything on-site and all while making me feel not so clueless after all. I got drawn in with the kids’ bike trade-in program, and will stay for the incredible team that has helped our family learn to love biking since 2022. Thanks Trek!
The team at Trek went above and beyond to help fix my problem. They quickly resolved the issue got me back on my bike in top order. Fantastic experience.
I don’t have a lot of say about the products because i just bought something and haven’t used it yet, but the service is great. Wes is very knowledgeable about everything and is very friendly and welcoming. Would definitely recommend Trek.