I just bought my first e-bike!! Wes was so wonderful and helpful when my dad and I were going through the process. He was super patient and answered all of our questions! When the bike arrived damaged he was also super helpful with finding a solution for us. 10/10 would definitely buy a bike here again!!
Wes was a great sales person. He helped inform me of everything I needed to know about getting a road bike. He took time to explain the trek line to me.
This is the second bike that I have purchased from the Issaquah store and they are always nothing but helpful. The bikes are built wonderfully and last a long time even with my 2 boys beating on them as much as possible.
the trek manager, Wes, at the Issaquah store was very knowledgeable and extremely helpful; his responsiveness was a major reason I bought the trek bicycle
It was my first time here. The service was warm and professional, with lots of helpful suggestions. Efficient, high quality, and very convenient. I’ll definitely come back next time.
This shop always provides excellent service and has great stock on so many items. Wes and Thomas are amazing to work with and they are very attentive to their customers! The bike selection here is great, and if they don't have something, they can get it.
Always friendly and they back up what they work on. They recently gave me new front and rear derailers, mounted and tuned for no charge, because an attempted repair on my gummed up 20+ year old mountain bike derailers didn’t work when I got it home. Great service and always helpful.
The staff is super attentive and professional with a high level of customer service. I’m feeling good about my Trek Red Barn bike purchase now because I know they will take care of me or at least my new bike.