I used the repair service, the guy was very friendly and knowledgeable about the bike I brought in. The whole experience was great and I was relaxed. Thank you
Everything from the greeting to the service to the pick up was fantastic. Connie took my bike in and made sure it was ready to ride when I picked up. Jill is a freaking rockstar and the best in JC!!! Andrew has a great crew and I will recommend all my riding friends to Trek JC! Thank you again Connie, Jill and Andrew! #Connie
The customer service, timing, and price at Johnson City Trek is always excellent. You can tell the difference between shops in the pride and enthusiasm the staff at the store take in their jobs.
Excellent staff! Andrew really helped me find the bike for me. He was very helpful and thorough explaining things to me and answering every question I had. I ended up getting a Trek Dual Sport 3 Gen 5.