Trek Bicycle Kennewick Googlemaps

   1501 Reviews
3801 S. Zintel Way STE B120
Kennewick, WA 99337
773.341.1787
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Recent Reviews:


The products are excellent, but It was the customer service that had me sold. Amazing customer service the moment I walked in.

It’s been a two year search for an extra large bike. I am 6’8’ and it fits me.

The service was incredible and the product speaks for itself

Well made bikes and well informed workers and the best customer help especially fitting it in your car!

Responsive, communicative, knowledgeable.

Great service

The folks at the local Trek shop are always helpful and informative.

Very friendly and knowledgeable staff.

Great bike shop and great products.

The Trek Bicycle shop in Kennewick, Washington, has excellent service, they are friendly, welcoming and informative. We’ve been told that Trek has excellent product support which we believe and are counting on now that we have purchased two Trek ebikes.

Great service and staff

Always friendly and fast turn around

Great product excited to use the bike

Very friendly knowledgeable staff. Nice quick turn around on service.

This location was fantastic. They had good service and were prompt and professional. This was my second Trek bike, and I have always felt that the stores and the products sold were of exceptional quality and durability.

I believe the product sells itself. But the service is what made all the difference. I walked in knowing very little and Jen (?), answered all my questions and was able to guide me through the transaction. She totally rocked it!

We are very happy with the service and support that we get from the crew at Trek Kennewick. They are all very generous with their time and sharing their experience, on top of doing a great job. They converted one of our e-bikes to gravel ready, and got us set up with tubeless tire, which we love. Jen, Scott and Bruce, thank you.

The level of product knowledge and service at this store it top notch. The people are friendly and knowledgeable, and I appreciate that they've always gone out of their way to make sure I'm happy with the products and services they've provided.

Amazing service, they went above and beyond to fix my bike and were always so friendly. My brakes weren’t working and I had brought my bike back twice so they finally said they would replace the entire brakes at no cost. They explained everything and I would recommend them to anyone

Super helpful when I destroyed my wheel. They found me a new one, gave me a discounted price, pit my new cassette in it and let it take up space in their shop for a month while I was out of town.