Extremely friendly and knowledgeable staff........love Bruce & Jen at our local store in Kennewick, WA. They are always happy to help us and answer any questions.
The staff is all very knowledgeable, friendly, helpful, fast and efficient. They seem to go the extra mile to help you get what you need. I would highly recommend this store for all your biking needs.
Above and beyond service made getting our son’s mountain bike a great experience. Helping set the bike up, customizing the fit, and even making it special for him with stickers and a t-shirt. We are very grateful for the excellent service and we will 100% be coming back for future trek bikes!
Solid and reliable equipment. The team at the Kennewick Trek store know me and my bike by name. They are prompt to help, whether it is service or parts or bikes that I need. Best bike service in the Tri-Cities. Nothing but excellent experiences here.
We purchased Trek bikes and indoor trainers several years ago. The purchase comes with a guarantee of yearly maintenance and replacment parts as needed. This Trek location has been very professional and accomodating. We would highly recommend this facility to anyone interested in cycling.
The service at Treks was wonderful. They were very helpful and took care of all our questions & concerns regarding our Trek bicycles as well as biking trails in the area.
Innovation of newer technologies, I also like the service that I get when I go to the shop and the friendly people who work there, always willing to help and get best experience on my new bike. Thanks