Quality of product, outstanding service, answered all my questions respectfully and very knowledgeable staff! The team at La mesa Trek are true professionals in their field, definitely a five star experience!
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Can’t recommend Trek La Mesa enough. Super friendly and down to earth people. Came in to purchase my very first bike and it was an extremely smooth process. Special shoutout to Leon and Connor. They are extremely knowledgeable and always be happy to answer any questions that you have.
The bike tech gave me what I felt were good recommendations of maintenance to take care of my bike for many years to come. He explained everything thoroughly and made me confident in his recommendations which was key because I know nothing about bikes except for how to ride one. He also helped explain why my kid’s bike seat wasn’t working correctly and had another associate size and recommend a new bike. Also, I love that there are coloring books for kids to keep them occupied. Great experience at this store and everyone we encountered were knowledgeable and helpful.
All of the reps are very friendly and knowledgeable. I always get a great insight from Ivan. Last time Mikey helped get use to new cleats.
I still have to practice and they make sure that I leave the store with most confidence! Thanks!
Ivan and crew in service are professional and courteous. Brought my e-bike in for tires, rear sprocket, and various adjustments. Everything went smooth. Got my bike back in a couple of days, and all is running well. Thanks.