Everyone I've dealt with in the service department has been very friendly and exceptionally helpful. They do their best to not make you feel like an idiot. Jim is especially personable and knowledgeable.
Very good price on a full carbon mountain bike. Staff was very helpful with the bike set up. They spent the time to get the seat height right and adjusted the suspension sag to my weight. Staff also showed me the features of the bike and how to adjust the motor and battery. Also showed me the built in Allen wrench for removing the axels.
I did not have an appointment and the guys took a look at my bike and had me out of the store with my bike fixed in 20 minutes . What's not to like , Thank you !
“Ivan consistently delivers outstanding customer service. He is always approachable, willing to help, and offers thoughtful advice. His professionalism and dedication truly enhance the overall experience.”
Mechanics do great work, always reliable. Customer service is great too. Somebody is always willing to assist. Also I like the wide range of products available in the store.