All of the reps are very friendly and knowledgeable. I always get a great insight from Ivan. Last time Mikey helped get use to new cleats.
I still have to practice and they make sure that I leave the store with most confidence! Thanks!
Ivan and crew in service are professional and courteous. Brought my e-bike in for tires, rear sprocket, and various adjustments. Everything went smooth. Got my bike back in a couple of days, and all is running well. Thanks.
Everyone I've dealt with in the service department has been very friendly and exceptionally helpful. They do their best to not make you feel like an idiot. Jim is especially personable and knowledgeable.
Very good price on a full carbon mountain bike. Staff was very helpful with the bike set up. They spent the time to get the seat height right and adjusted the suspension sag to my weight. Staff also showed me the features of the bike and how to adjust the motor and battery. Also showed me the built in Allen wrench for removing the axels.
I did not have an appointment and the guys took a look at my bike and had me out of the store with my bike fixed in 20 minutes . What's not to like , Thank you !