I purchased my first road bike from the Trek location in La Mesa, and the entire experience was outstanding. Leon and Mikey were incredibly helpful throughout the process, taking the time to answer all of my questions—especially since I’m new to cycling. They made sure I felt comfortable, informed, and confident in my purchase.
The team at the La Mesa store truly goes above and beyond to create a welcoming and supportive environment for their customers. I also had the opportunity to work with Ivan in the service department, who was extremely knowledgeable and took the time to explain how the different components work and what to expect when it comes to maintenance.
Overall, this was a fantastic experience from start to finish, and I highly recommend this Trek location to anyone looking for excellent customer service and expertise.
The help from the staff, but also the fact that the staff is never pushy in trying to sell products, they are focused on assisting you with questions and info
Been a big fan of Trek bikes for 30+ years. They're all I ever ride. The maintenance shop guys have always been really helpful with info and advice, and they do a great job.