Product knowledge was great. Scott noticed right away that a medium would not work for me.
He let me test ride a few different bikes. FX 2 SO L Carbon Dark Grey was a perfect fit and ejoyed riding when I returned to Destin, Fla
Trek is a great product, but what makes the Lake Mary store so great is the team members. They are so friendly, have incredible knowledge, and put no pressure on you to purchase or buy up. They listen to your needs and recommend several options that will fit your budget. Always a pleasure to go in the store, even when I am just browsing.
Just went in for a small part on my wife’s bike. Met Bob and Greg (the manager). They were friendly, approachable and just plain nice without being sales oriented. High marks for rare commodities these days. I’ll be back.
Awesome service! Thanks for the pick up. Great work and thanks for the advice. I'll definitely be there for anything in the future.
[FIRST NAME REMOVED]
We already had a great experience with Trek products so it was a no brainer that we'll buy another pair...
Great shop, service was really very good and professional.
Helped us finding the most suitable bike for our son, explained everything to us and made some really good recommendations.
Overall, a great experience!
We'll definitely buy there again.
Door to door care and enthusiasm from Lake Mary Trek. Our family bikes needed a tune up and my new car doesn't have a hitch for the bike rack yet. The pick up and drop off service was stellar. Our bikes were tuned up and look like new again. Can't wait to get back out for a ride with the family.