I appreciate the fact that you carry the camelback water bottles. I have been using them for over 10 years now, and recently replaced my 10 year old bottles at your store. Also your staff were very friendly and eager to help me out. Great job!
We love our Trek e bikes. We each have a different style suited to our kind of riding and Trek Oswego was very helpful in guiding us. Their customer service is fabulous and I would highly recommend this store and Trek.
I had a fantastic experience with your shop. I brought in a used, high-end bike I had purchased on eBay I didn't know what kind of shape it was in terms of maintenance, safety, and reliability
Colton provided excellent service! He was a great communicator and kept me in the loop about the process. The shop helped put together the bike after I received it, went through it from top to bottom and found some maintenance issues that needed to be fixed. They made the bike essentially like a new bike for me. When I arrived there, he spent a lot of time going through it and had me test drive it and he made some additional adjustments to make sure everything was perfect. It was such a great experience that I purchase some additional accessories on the spot and want to come back to the store and buy more products. I wouldn't consider going anywhere else after The great experience Colton provided.!
Colton has been fantastic to work with and he's resolved every issue I've run into. Had noises that were driving me crazy and they found a hair line crack in my seat post - I never would have found that. thanks gang!
Expensive - like everything else. Great people that appear to be long-term employees. Very knowledgeable and no nonsense. Really like the shop overall.
I've ridden bikes for about 60 years. Products change every year so I have questions.
In the lake Oswego store, there are not only "no dumb questions." but I can have a healthy disagreement while they school me. Ha! Also, every product I've purchased there was super high quality.