Awesome knowledge from all the team members. Carl went above what I was expecting by sourcing a part and telling me where the best place to purchase directly from to make things easier. Will definitely be a lifelong customer.
I received amazing service at Trek South Lamar by Scott. I came in to consider purchasing a bicycle for my wife and I, along with a child seat for our 3 year old. Scott was great, polite, knowledgeable and helped me find the perfect choice along with recommendations for appropriate accessories and safety items. I highly recommend Trek South Lamar.
The person I spoke to on the phone was very knowledgeable and caring about my situation. He promised to get back with me and he certainly did and kept his word. Definitely went above and beyond and would shop again with trek. 5 Stars!
Great customized advice from the staff. Really professional and knowledgeable. A bit long before a salesperson became available in store though (15 to 20 min wait). I am super happy overall with my first Trek bike purchase ever!
Trek South Lamar's Service Team have always treated me with excellent customer service. The Service Team is knowledgeable, kind, transparent, and easy to work with. I trust them with any of my bike service needs.