Trek Bicycle Lancaster Googlemaps

   3322 Reviews
117 Rohrerstown Rd
Lancaster, PA 17603
614.791.8735
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Recent Reviews:


Brought my Trek bike in for level 2 service in the afternoon of Day 1 and it was ready by Noon of Day 2. You cannot ask more timely service than that. Picked up my Trek and headed for the Rail Trail ready to put in 25 miles. Fantastic.
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Employees informative about the differences in bikes, features, and price points. They weren’t pushy but very kind. I liked their energy and enthusiasm for cycling. I appreciated their encouragement to get back into biking, even though I hadn’t been on a bike for 30 yrs!
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Very knowledgeable and friendly staff. Excellent turn around time on service. Always a pleasure to do business with.
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My service was excellent from my young very knowledgeable sales associate as well as the service technician who reviewed my new bike immediately. I will be back for service on my other bikes and my next purchase. Great job guys.
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Great sales/service staff
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Good selection, friendly and helpful staff.
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Ever since buying my bike in 2018, Rob, Steve, Matt and the team have provided great support and service to keep it in top condition. They have consistently provided friendly advice, fast turnaround and well thought recommendations over the years. Highly recommended!
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A++++++++++ To the Lancaster Team! I have been to many bike stores, and the Lancaster Team is top notch! Always looking out for the customer! The entire crew is extremely knowledgeable. I could not thank the team enough. A big shout out to Rob and Matt for going above and beyond all the time to make my cycling experience the absolute best! Talking about products and bouncing ideas off the team is half the fun while looking at a new machine but most of all, the employees at this location just want you happy. A++++
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Quick, knowledgeable and friendly!
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Prompt, knowledgeable service!
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Always great service and very helpful with and any questions concerning products.
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I appreciate the high quality and reliability of the products and the knowledgeable and friendliness of the staff. Rob is always a delight and relief and the primary reason I am always returning to this location.
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I have purchased 6 trek bikes in the last 15 years. I like the product.
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Great shop!
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Great staff very attentive and helpful!
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Staff is amazing very knowledgeable and friendly.
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The whole crew at Lancaster is always awesome to work with. Never have had a bad experience there.
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As always, a great experience! My wife and daughter both love their new bikes. Staff are very knowledgeable, and are not simply trying to move inventory, but actually care about matching the rider to the bike that's best for them. Highly recommend!
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Went in early to see if an order was ready to pick up. Unfortunately it wasn’t and on my part didn’t read the email entirely seeing that they’d reach out. (When ordered it said it was available in store but the system didn’t update by the time I ordered). I wish I would have gotten their names but two gentlemen helped us out. One had an idea about seeing if a helmet that would be a size up (for my child) would fit properly. It did! So from what I ordered to what he was thinking actually extended the life of the helmet without having to replace it as soon due to size. The Second Gentleman then managed to replace what I ordered with the suggested helmet without any problem. So even though what I ordered wasn’t in yet, I left even happier knowing that these guys cared enough to help us AND hold in mind the safety of my child. Customer for life due to these two.
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Fast and great service, Variety of product, accessories and bicycles, kind staff.
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