Truly such a great experience! Bought my son his very first Trek bike, and they delivered it the same day. Great customer service, great people, and an overall excellent experience. Definitely recommend!
Matt and Rob were very knowledgeable. They took the time to walk us through the different options from bikes to any accessories. Matt even brought our bikes to our house later in the day.
We stopped at another local shop earlier in the day, and didn’t receive the same treatment. As Soon as I said I haven’t bought a bike in 20 years the guy lost interest. With Matt at trek, he was all about helping my wife and I find the best fit for us and our kids. We left with 4 bikes and 4 smiles. Will undoubtedly return and suggest them to others.
Had problem with Rail 5 controller. They did a great job replacing that and did some other needed tune-ups I had overlooked. Bike rides GREAT now. Friendly staff and great service.
The bike and accessories were great. The customer service was outstanding. They were extremely patient, very knowledgeable and they didn't try to over sell. Very nice group of people.
Very knowledgeable about the different major bike manufacturers, and what can be done to modify the bikes we have. Excellent service that was fast as well