Trek Bicycle Lancaster Googlemaps

   3346 Reviews
117 Rohrerstown Rd
Lancaster, PA 17603
614.791.8735
Visit Website

Recent Reviews:


Fast, friendly service. Knowledgeable team. Fair prices.
Report a concern

Wonderful customer service in terms of knowledge about describing different types of trek bikes for different modes of cycling
Report a concern

Great products and awesome service!
Report a concern

Very nice and respectful. Helped with all my questions.
Report a concern

Great service and employees
Report a concern

We love it here! Awesome customer service.
Report a concern

Jose, was very helpful. He is very knowledgeable of all the bikes and took the time to answer all our questions and totally explain the pluses, minuses and benefits of each bike we inquired about.
Report a concern

Trek bicycle provides me with both great service and useful information. It's always a pleasure to deal with you folks.
Report a concern

Matt is very accommodating and customer service oriented. He even recommended to a customer going to another Trek store while I was there to find what he needs
Report a concern

friendly / quick to help
Report a concern

The salesperson was knowledgeable. And personable.
Report a concern

Prompt, friendly and understanding. Got service package plus had a clicking sound. Quick turnaround in less than 24 hours.
Report a concern

Ten Lancaster is a large store filled with helpful staff
Report a concern

The staff was very helpful, informative, and friendly. They are excellent to interact with.
Report a concern

Friendly customer service. Knowledgeable.
Report a concern

I accidentally ran over my daughter's bike with a Jeep, damaging it in several areas. I tried to fix it but found it too difficult, so I told my daughter, "Just ask Mommy to bring it in for repair." They brought the bike in with bent handlebars, a scratched seat, and a severely worn handlebar grip. Your staff truly stepped up with an unforgettable and legendary service moment by replacing my daughter's bike at no cost. They asked her, "Hey, what do you think of this bike?" She replied, "I love it," and the rest is history. Thank you for one of the most remarkable and unforgettable customer service experiences.
Report a concern

Everything! Everyone so helpful also.
Report a concern

Friendly and knowledgeable. Very fast repairs to get me back on the road.
Report a concern

Great people, great service, great bikes.
Report a concern

Great and friendly service. Knowledgeable technical assistance. Fair prices. Thank you
Report a concern