Trek Bicycle Lancaster Googlemaps

   3364 Reviews
117 Rohrerstown Rd
Lancaster, PA 17603
614.791.8735
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Recent Reviews:


They were all lovely, knowleable, helpful, and kind
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I had been reading and thinking about the trend towards wider tires for some time, when a blown rear tire provided an opportunity. Matt at Trek Bicycle Lancaster discussed the various options for new tires on my 2011 Montare hybrid that would be suitable for both gravel and pavement. With his advice I opted for Bontrager H2 hard-case lite tires in the 45mm width. They were installed the same day, and the next day I went for a 15-mile ride on a gravel trail. I had expected an improvement, but the difference is truly extraordinary. The ride is not only a lot smoother, but significantly faster as well. Matt also discussed other technological improvements in gravel bikes. I’m not ready for a new bike yet, but I was happy to learn about the cost/quality trade-offs directly from a rider-technician.
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Great service from nice folks.
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George was amazing! I previously bought from TREK many years ago. I wanted to buy the same bike because it was comfortable. George found a discounted bike similar to my old one and outfitted it with a water bottle, odometer, and kickstand in minutes. I was able to leave the Lancaster store with my new bike and ride that day. George accepted my old bike to donate to CommonWheel. That made it really simple to pass this bike that was so good onto someone else else.
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Rob listened to us to help us find the perfect bike for us, and knew the details of the product lines.
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Customer service is great.
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You all offer options, clear & concise. Very knowledgeable staff. Good service in a timely manner.
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Outstanding customer service! Personable, knowledgeable, and professional staff. Would recommend to those needing service or selecting a bike to fit personal needs/goals.
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Rob was great - excellent information and great service.
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Professional, friendly, polite, knowledgeable, prompt, efficient, thorough, quality service, for a relatively reasonable price. Highly recommend! I'll be back!
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I had a flat tire & Trek Lancaster changed the tube for me while I waited. Terrific service!
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Absolutely love Trek Bikes ! I have a Marlin 7 Mountain bike and Madone 2.1 road bike and both are phenomenal!!!
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Trek Lancaster provides prompt and honest service to not only the products that they sell but other brands as well. They make recommendations as to what level of service would be best and in my case provided turnaround in the same day. The staff is knowledgeable with the product and will take whatever time is needed to explain any questions.
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Wonderful service. We did not feel pressured and were able to ask our many questions. Will definitely be a regular customer.
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Great products, and above all an incredible support from the team at Trek Bike Lancaster to define the best products for us!
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Had what I wanted and it was in stock.
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Great, friendly service
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Service was quickly performed while we waited, and the staff answered our questions thoroughly.
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personable and knowledgeable service staff and diverse selection of bicycles in house.
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Clean energized Personable
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