always very friendly and attentive to what we need. Offer the advice of their experience which is invaluable. This time I came in with a flat and they were able to work me in to have it fixed while I went and grabbed a bite for lunch. We are very pleased with the service and this is why we bought 2 e-bikes from them.
My partner and I appreciated the Bike Club session on cleaning our bikes. Based on that, I took my mine for the cleaning and it was well worth the $50.
Trek Lawrence supplies great service to riders and the community at large. Christian, Lizzy and the rest of the staff are competent, friendly and always on board with efforts to promote all kinds of cycling across the community. We are so fortunate to have them in our town!
Love technology and love the people at the local Trek Lawrence store. Always greet you with a smile. Love being there catching up with technology. Company culture seems to thrive. My P1 is flawless. The custom paint makes it even more special.
The customer service is always exceptional. Christian, Lizzie and the Trek Lawrence team always go the extra miles for outstanding service and support. The products are great. I always feel like they would prefer to give me good advice more than just make a sale. I truly appreciate how conscientious they are with their repair work. I might take a bicycle in for something I notice, but they consistently take the time to do a thorough review and advise if there are other maintenance items that should be addressed to ensure safe and worry free rides.
Called about an upper and lower headset bearing for my Madone. Guy on phone was super helpful and verified they had the exact part numbers I need in store before I made the drive from Lee’s Summit.
I’ve had a Manual trek for 12 years and always loved it
I wanted to step up my game and I love my Marlin
Still getting used to it and learning but love it
The people at Trek in Lawrence are awesome
They are so knowledgeable and know their bikes
Which is amazing compared to some places
My husband always says I should not have to sell myself a product and we Didn’t
From start to finish every one knew their stuff and answered all our questions and were very friendly
I love the bike I purchased. But what convinced me to purchase it from this Trek store was the knowledge, professionalism and friendliness of the people there. From the store manager to the service manager to the employee who gave me great insight into the bike, everyone was great to deal with. They made me feel like they wanted my business and wanted me to be happy with my purchase.